canonical: https://jentic.com/apis/podium.com/podium

# Podium API

Podium business messaging and review management API. The API exposes 12 endpoints secured with bearer authentication.

## For AI agents

Programmatically send message, get message. Covers 12 operations with bearer authentication.

## Scope

Does not handle payments, communications, or crm - use for developer tools only.

## Capabilities

- Send message
- Get message
- List conversations
- Create contact

## Use cases

### Developer Tools Operations

Use the Podium API to perform developer tools operations programmatically. The API provides 12 endpoints covering core functionality including send message, get message, list conversations.

Example prompt: Call POST /messages to send message

### Automated Contacts Management

Automate contacts operations by combining multiple Podium API endpoints. Agents can get message and then list conversations in a single workflow.

Example prompt: Call GET `/messages/{id}` to get message, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call Podium API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.

Example prompt: Search Jentic for 'send message', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | `/messages` | Send message |
| GET | `/messages/{id}` | Get message |
| GET | `/conversations` | List conversations |
| GET | `/conversations/{id}` | Get conversation |
| POST | `/contacts` | Create contact |
| GET | `/contacts` | List contacts |
| GET | `/contacts/{id}` | Get contact |
| PUT | `/contacts/{id}` | Update contact |

## Key resources

- **Contacts** — Operations related to Contacts
- **Conversations** — Operations related to Conversations
- **Locations** — Operations related to Locations
- **Messages** — Operations related to Messages
- **Reviews** — Operations related to Reviews

## Why Jentic

- **Setup:** Wiring the Podium API by hand means setting up bearer auth against api.podium.com/v4, then threading message, conversation, and contact ids through its paths yourself. Through Jentic you install once, import the Podium API from the API Directory, store the token once, and your agent calls it.
- **Permission scoping:** Podium puts the contact, conversation, and message id in the URL path (`/contacts/{id}`, `/conversations/{id}`), so a rule can pin your agent to reading one conversation or contact. You choose the operations it may call, so a write like updating a contact or sending a message is included only if you add it to the allowed set.
- **Credential handling:** Your Podium token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'send a message' or 'look up a contact', and Jentic returns the matching Podium operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Github** — Alternative developer tools API
- **Gitlab** — Alternative developer tools API

## FAQ

### What authentication does the Podium API use?

The Podium API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I send message with the Podium API?

Yes. Use the POST /messages endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Podium API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I send message through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'send message'. Jentic returns the matching Podium API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Podium API have?

The Podium API exposes 12 endpoints covering contacts, conversations, locations operations.

### Can I limit what my agent is allowed to do with the Podium API?

Yes. Because you run Jentic One yourself, your own rules decide which Podium operations and credentials the agent may use, and Podium puts the contact, conversation, and message id in the URL path (`/contacts/{id}`, `/conversations/{id}`), so you can pin the agent to reading a single conversation or contact. You choose the operations it may call, so a write such as sending a message with POST /messages or updating a contact with PUT `/contacts/{id}` runs only if you add it to the allowed set. Read-only calls like GET /conversations or GET /contacts can stay available while every write stays blocked.