canonical: https://jentic.com/apis/printavo.com/printavo # Printavo API Jentic publishes the only available OpenAPI specification for Printavo API, keeping it validated and agent-ready. Printavo API provides print shop management capabilities including order lifecycle tracking, customer relationship management, invoice generation, and line item details. The API supports 14 endpoints covering orders, customers, invoices, line items, and order statuses, enabling print shops to programmatically manage their production workflows and client accounts. ## For AI agents Manage print shop orders, customers, invoices, and line items. Track order statuses and production workflows for screen printing and custom apparel businesses. ## Scope Does not handle print-on-demand fulfillment, shipping logistics, or e-commerce storefronts - use for print shop order and customer management only. ## Capabilities - Track print orders through production stages from quote to delivery - Maintain customer records with contact details and order history - Generate and retrieve invoices tied to specific print orders - Query line items with pricing breakdowns for each order - Monitor order status transitions across the production pipeline - Associate customers with their active and historical orders - Calculate order totals from individual line item costs and quantities ## Use cases ### Print Order Lifecycle Management Track print orders from initial quote through production and delivery using the Printavo API. Each order contains customer references, due dates, production notes, and total amounts. The API allows creating new orders, updating details as production progresses, and deleting cancelled orders. Print shops handling 50+ orders per week can automate status tracking and customer notifications. Example prompt: Create a new order for customer ID 42 with a due date of 2026-07-01, production notes 'Rush order - 100 t-shirts', and verify it appears in the order list ### Customer Database Synchronization Synchronize print shop customer records between Printavo and external CRM or accounting systems. The customers endpoint provides first name, last name, email, company, and phone fields. Agents can create new customer records when a new client places an order and keep contact information up to date across systems. Example prompt: List all customers, find any without an email address, and update customer ID 15 with the email 'contact@acmeshirts.com' ### Invoice and Billing Retrieval Pull invoice data from Printavo for accounting reconciliation or payment follow-ups. Each invoice includes the associated order ID, total amount, and balance due. Print shops can use this to identify unpaid invoices and trigger payment reminders without manual spreadsheet tracking. Example prompt: Retrieve all invoices, identify any with a balance_due greater than zero, and return the order IDs and amounts owed ### AI Agent Integration for Print Shop Automation AI agents can use the Printavo API through Jentic to automate repetitive print shop tasks such as order creation from incoming emails, status update notifications, and invoice follow-ups. Jentic provides the structured schema and credential isolation so agents can call Printavo endpoints without accessing raw API keys or reading documentation. Example prompt: Search Jentic for 'create a print order', load the operation schema, and execute a new order creation with customer_id 10 and due_date '2026-08-01' ## Key endpoints | Method | Path | Description | | --- | --- | --- | | GET | `/orders` | List all print orders with pagination | | POST | `/orders` | Create a new print order | | GET | `/orders/{id}` | Retrieve a specific order by ID | | PUT | `/orders/{id}` | Update an existing order | | GET | `/customers` | List all customers | | POST | `/customers` | Create a new customer record | | GET | `/invoices/{id}` | Retrieve invoice details | | GET | `/order_statuses` | List configured order statuses | ## Key resources - **Orders** — Create, read, update, and delete print orders with customer associations, due dates, and totals - **Customers** — Manage customer profiles including name, email, company, and phone - **Invoices** — Retrieve invoice records with order linkage, totals, and balance due - **Line Items** — Access individual line items with name, quantity, unit cost, and total - **Order Statuses** — List available order status configurations for production tracking ## Why Jentic - **Setup:** Wiring Printavo by hand means managing its bearer token, targeting www.printavo.com/api/v1, and mapping order and customer calls yourself. Through Jentic you install once, import Printavo from the API Directory, store the token once, and your agent calls it. - **Permission scoping:** Printavo puts the order id in the URL path (`/orders/{id}`), so a rule can pin your agent to reading and updating specific orders and their invoices. You choose the operations it may call, so a write like updating an order is not included unless you add it. - **Credential handling:** Your Printavo bearer token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context. - **Discovery method:** Agents search Jentic by intent such as 'create a print order' or 'list print shop customers', and Jentic returns the matching Printavo operation with its input schema so the agent calls the right endpoint without browsing the reference docs. ## Related APIs - **Printful API** — Print-on-demand fulfillment to pair with Printavo's shop management - **Shopify API** — E-commerce storefront that can feed orders into Printavo - **ShipStation API** — Shipping and fulfillment to handle delivery after Printavo production ## FAQ ### Why is there no official OpenAPI spec for Printavo API? Printavo does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call Printavo API via structured tooling. It is validated against the live API and kept up to date. Get started with Jentic One, the self-hosted execution layer. ### What authentication does the Printavo API use? The Printavo API uses Bearer token authentication. You include your API token in the Authorization header of each request. Through Jentic, your bearer token is stored encrypted in the credential vault and agents receive scoped access without seeing the raw token. ### Can I track order production status with the Printavo API? Yes. The /order_statuses endpoint returns all configured production statuses, and each order object includes an orderstatus_id field that indicates its current stage. You can update an order's status by sending a PUT request to `/orders/{id}` with the new orderstatus_id value. ### What are the rate limits for the Printavo API? The Printavo API does not document explicit rate limits in the specification. In practice, standard REST API etiquette applies. If you receive 429 responses, implement exponential backoff before retrying. ### How do I retrieve all invoices with outstanding balances through Jentic? Search Jentic for 'list printavo invoices', load the listInvoices operation schema, and execute the call. The response includes balance_due for each invoice. Filter the results client-side to find invoices where balance_due is greater than zero. Install with pip install jentic and authenticate with your JENTIC_AGENT_API_KEY. ### Can I create orders with line items in a single request? No. The Printavo API separates order creation from line item management. First create the order via POST /orders with the customer_id and due_date, then add line items separately. Line items reference the order through the order_id field and include name, quantity, and unit_cost. ### Can I limit what my agent is allowed to do with the Printavo API? Yes. Because you run Jentic One yourself, your own rules decide which Printavo operations and credentials the agent may use. Since Printavo puts the order id in the URL path (`/orders/{id}`), you can pin the agent to reading and updating specific orders and their invoices, and you choose whether it may call reads like GET /orders or writes like POST /orders and PUT `/orders/{id}.` A write such as updating an order is not available to the agent unless you add it to its allowed operations.