canonical: https://jentic.com/apis/reflectfy.com/reflectfy

# Reflectfy API

Reflectfy API for managing feedback, companies, customers, and sources. Helps get insights from feedback data. The API exposes 5 endpoints secured with apiKey authentication.

## For AI agents

Programmatically create new feedback, get companies. Covers 5 operations with apiKey authentication.

## Scope

Does not handle payments, communications, or crm - use for analytics only.

## Capabilities

- Create New Feedback
- Get Companies
- Integrate Reflectfy API into automated workflows
- Query and filter Reflectfy API records by parameters
- Monitor Reflectfy API operational status and events

## Use cases

### Analytics Operations

Use the Reflectfy API to perform analytics operations programmatically. The API provides 5 endpoints covering core functionality including create new feedback, get companies, get customers.

Example prompt: Call POST `/feedback/portal/v1` to create new feedback

### Automated Companies Management

Automate companies operations by combining multiple Reflectfy API endpoints. Agents can get companies and then get customers in a single workflow.

Example prompt: Call GET `/companies/portal/v1` to get companies, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call Reflectfy API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.

Example prompt: Search Jentic for 'create new feedback', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | `/feedback/portal/v1` | Create New Feedback |
| GET | `/companies/portal/v1` | Get Companies |
| GET | `/customers/portal/v1` | Get Customers |
| GET | `/sources/portal/v1` | Get Sources |
| GET | `/me/portal/v1` | Get Workspace Info |

## Key resources

- **Companies** — Operations related to Companies
- **Customers** — Operations related to Customers
- **Feedback** — Operations related to Feedback
- **Sources** — Operations related to Sources
- **Workspace** — Operations related to Workspace

## Why Jentic

- **Setup:** Wiring the Reflectfy API by hand means setting your key in the X-API-KEY header on every call and building your own retry handling against the api.reflectfy.com host. Through Jentic you install once, import the Reflectfy API from the API Directory, store the key once, and your agent calls it.
- **Permission scoping:** The Reflectfy API uses portal endpoints for feedback, companies, customers, and sources with details in the request body, so scoping is by operation: limit the agent to the operations it needs, such as reading companies or customers, rather than to a single record. Write operations like posting feedback are only available if you include them.
- **Credential handling:** Your Reflectfy API key is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'submit new feedback' or 'list customers', and Jentic returns the matching Reflectfy API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Mixpanel** — Alternative analytics API
- **Amplitude** — Alternative analytics API
- **Segment** — Complementary analytics API
- **Pendo** — Complementary analytics API

## FAQ

### What authentication does the Reflectfy API use?

The Reflectfy API uses an API key passed in the `X-API-KEY` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I create new feedback with the Reflectfy API?

Yes. Use the POST `/feedback/portal/v1` endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Reflectfy API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I create new feedback through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create new feedback'. Jentic returns the matching Reflectfy API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Reflectfy API have?

The Reflectfy API exposes 5 endpoints covering companies, customers, feedback operations.

### Can I limit what my agent is allowed to do with the Reflectfy API?

Yes. Because you run Jentic One yourself, your own rules decide which Reflectfy API operations and credentials the agent may use, so you scope access by operation rather than by record. The Reflectfy API exposes portal endpoints for feedback, companies, customers, and sources, so you can allow read-only calls like GET `/companies/portal/v1` or GET `/customers/portal/v1` while withholding the write operation POST `/feedback/portal/v1.` Only the operations you include are callable, and your stored API key is injected at execution time without entering the agent's context.