canonical: https://jentic.com/apis/reply.reviews/reply-reviews

# Reply.Reviews API

Reply.Reviews automates Google review requests after appointments, uses AI agents, and sends personalized human-like replies to reviews. The API exposes 2 endpoints secured with oauth2 authentication.

## For AI agents

Programmatically generate invite review email/sms template, generate a google review reply. Covers 2 operations with oauth2 authentication.

## Scope

Does not handle payments, communications, or crm - use for healthcare only.

## Capabilities

- Generate invite review email/SMS template
- Manage healthcare data programmatically
- Integrate Reply.Reviews API into automated workflows
- Query and filter Reply.Reviews API records by parameters
- Monitor Reply.Reviews API operational status and events

## Use cases

### Healthcare Operations

Use the Reply.Reviews API to perform healthcare operations programmatically. The API provides 2 endpoints covering core functionality including generate invite review email/sms template, generate a google review reply.

Example prompt: Call POST /generate-email-template to generate invite review email/sms template

### Data Retrieval and Monitoring

Query Reply.Reviews API resources on a schedule to track changes, generate alerts, or feed downstream dashboards. Agents poll relevant endpoints, compare against previous state, and trigger actions when thresholds are crossed.

Example prompt: Poll the primary Reply.Reviews API endpoint, compare response to last known state, and alert if changed

### AI Agent Integration via Jentic

AI agents discover and call Reply.Reviews API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle oauth2 tokens manually.

Example prompt: Search Jentic for 'generate invite review email/sms template', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | /generate-email-template | Generate invite review email/SMS template |
| POST | /genreply | Generate a Google review reply |

## Key resources

- **Generate Email Template** — Operations for generate email template
- **Genreply** — Operations for genreply

## Why Jentic

- **Setup:** Wiring Reply.Reviews by hand means running its OAuth2 authorization-code flow, refreshing the access token, and posting generation payloads against the reply.reviews/api host yourself. Through Jentic you install once, import the Reply.Reviews API from the API Directory, store the credential once, and your agent calls it.
- **Permission scoping:** Reply.Reviews exposes its generation endpoints as operations rather than a resource id in the path, so limit the agent to the operations it needs, such as generating an email template or a reply. You choose that set, so the agent only calls the generation operations you grant.
- **Credential handling:** Your Reply.Reviews OAuth credentials are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'generate a review invite email template', and Jentic returns the matching Reply.Reviews operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Oystehr** — Alternative healthcare API
- **Athenahealth** — Alternative healthcare API

## FAQ

### What authentication does the Reply.Reviews API use?

The Reply.Reviews API uses OAuth 2.0 for authorization. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I generate invite review email/sms template with the Reply.Reviews API?

Yes. Use the POST /generate-email-template endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Reply.Reviews API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I generate invite review email/sms template through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'generate invite review email/sms template'. Jentic returns the matching Reply.Reviews API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Reply.Reviews API have?

The Reply.Reviews API exposes 2 endpoints covering generate email template, genreply operations.

### Can I limit what my agent is allowed to do with the Reply.Reviews API?

Yes. Because you run Jentic One yourself, your own rules decide which Reply.Reviews operations and credentials the agent may use. The API exposes its generation endpoints as distinct operations rather than a resource id in the path, so you can grant just the ones you want, such as POST /generate-email-template for review invite emails or SMS or POST /genreply for generating a Google review reply. The agent can only call the operations you allow, and your stored OAuth credentials are injected at execution time without entering the agent's prompt or logs.