canonical: https://jentic.com/apis/suresend.ai/suresend

# Sure Send Partner API

Sure Send CRM Partner API for managing contacts, events, notes, tasks, and webhooks. The API exposes 9 endpoints secured with bearer authentication.

## For AI agents

Programmatically create a new contact, list all contacts. Covers 9 operations with bearer authentication.

## Scope

Does not handle payments, communications, or developer tools - use for crm only.

## Capabilities

- Create a new contact
- List all contacts
- Get a specific contact
- Update a contact
- Delete a contact
- Track an interaction or activity
- Add a note to a contact

## Use cases

### CRM Operations

Use the Sure Send Partner API to perform crm operations programmatically. The API provides 9 endpoints covering core functionality including create a new contact, list all contacts, get a specific contact.

Example prompt: Call POST /people to create a new contact

### Automated Events Management

Automate events operations by combining multiple Sure Send Partner API endpoints. Agents can list all contacts and then get a specific contact in a single workflow.

Example prompt: Call GET /people to list all contacts, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call Sure Send Partner API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.

Example prompt: Search Jentic for 'create a new contact', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | `/people` | Create a new contact |
| GET | `/people` | List all contacts |
| GET | `/people/{id}` | Get a specific contact |
| PUT | `/people/{id}` | Update a contact |
| DELETE | `/people/{id}` | Delete a contact |
| POST | `/events` | Track an interaction or activity |
| POST | `/notes` | Add a note to a contact |
| POST | `/tasks` | Create a follow-up task |

## Key resources

- **Events** — Operations related to Events
- **Notes** — Operations related to Notes
- **People** — Operations related to People
- **Tasks** — Operations related to Tasks
- **Webhooks** — Operations related to Webhooks

## AI readiness

This API is usable in Jentic One now. Its AI-readiness score against Jentic's framework shows where it stands today and where improvements would make it even easier for agents to use.

- **Score:** 68 / 100
- **Maturity:** AI-Aware
- **Dimensions:**
  - Foundational Compliance: 100 / 100
  - Developer Experience & Jentic Compatibility: 63 / 100
  - AI-Readiness & Agent Experience: 47 / 100
  - Agent Usability: 94 / 100
  - Security: 60 / 100
  - AI Discoverability: 100 / 100
- **View full report:** https://jentic.com/apis/suresend.ai/suresend/scorecard
- **How the score is calculated:** https://docs.jentic.com/reference/api-readiness-framework/overview/
- **More about the dimensions:** https://docs.jentic.com/reference/api-readiness-framework/specification/#dimensional-model-overview

### Score it yourself

Every API in the directory is allowlisted, so you can re-score it with no key required.

- **Score your own API:** https://jentic.com/scorecard.md
- **Scoring CLI agent skill:** https://github.com/jentic/jentic-api-scorecard/blob/main/skills/jentic-api-scorecard/SKILL.md

```sh
npx @jentic/api-scorecard-cli score <openapi-url>
```

## Why Jentic

- **Setup:** Wiring the Sure Send Partner API by hand means handling its bearer token auth against api.suresend.ai and managing retries yourself. Through Jentic you install once, import the Sure Send Partner API from the API Directory, store the token once, and your agent calls it.
- **Permission scoping:** The Sure Send Partner API puts the person id in the URL path (`/people/{id}`), so a rule can pin your agent to one person: it can read and update that record and nothing else. You choose the operations it may call, so destructive ones like deleting a person are not included unless you add them.
- **Credential handling:** Your Sure Send Partner API bearer token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'create a new contact' or 'log an event', and Jentic returns the matching Sure Send Partner API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Hubspot** — Alternative crm API
- **Salesforce** — Alternative crm API
- **Pipedrive** — Complementary crm API
- **Zoho** — Complementary crm API

## FAQ

### What authentication does the Sure Send Partner API use?

The Sure Send Partner API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I create a new contact with the Sure Send Partner API?

Yes. Use the POST /people endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Sure Send Partner API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I create a new contact through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create a new contact'. Jentic returns the matching Sure Send Partner API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Sure Send Partner API have?

The Sure Send Partner API exposes 9 endpoints covering events, notes, people operations.

### Can I limit what my agent is allowed to do with the Sure Send Partner API?

Yes. Because you run Jentic One yourself, your own rules decide which Sure Send Partner API operations and which stored bearer token the agent may use. Since the person id sits in the URL path (`/people/{id}`), a rule can pin the agent to a single contact so it can read and update that one record and nothing else. You also choose which operations are exposed, so destructive calls like DELETE `/people/{id}` stay off limits unless you add them.
