canonical: https://jentic.com/apis/swaggerhub.accounts-20/insidercx-arc-api

# Accounts 20 InsiderCX ARC API

InsiderCX ARC API provides programmatic access to developer tools functionality. The API exposes 7 endpoints secured with apiKey authentication.

## For AI agents

Programmatically create arc object, load arc objects. Covers 7 operations with apiKey authentication.

## Scope

Does not handle payments, communications, or crm - use for developer tools only.

## Capabilities

- Create ARC object
- Load ARC objects
- Find ARC object by ID
- Update ARC object
- Delete ARC Object
- Bulk Create ARC objects
- User Login

## Use cases

### Developer Tools Operations

Use the InsiderCX ARC API to perform developer tools operations programmatically. The API provides 7 endpoints covering core functionality including create arc object, load arc objects, find arc object by id.

Example prompt: Call POST `/data/ARC` to create arc object

### Automated ARC Management

Automate arc operations by combining multiple InsiderCX ARC API endpoints. Agents can load arc objects and then find arc object by id in a single workflow.

Example prompt: Call GET `/data/ARC` to load arc objects, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call InsiderCX ARC API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.

Example prompt: Search Jentic for 'create arc object', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | `/data/ARC` | Create ARC object |
| GET | `/data/ARC` | Load ARC objects |
| GET | `/data/ARC/{objectId}` | Find ARC object by ID |
| PUT | `/data/ARC/{objectId}` | Update ARC object |
| DELETE | `/data/ARC/{objectId}` | Delete ARC Object |
| POST | `/data/bulk/ARC` | Bulk Create ARC objects |
| POST | `/users/login` | User Login |

## Key resources

- **ARC** — Operations related to ARC
- **UserService** — Operations related to UserService

## Why Jentic

- **Setup:** Wiring the InsiderCX ARC API by hand means logging in through `/users/login`, sending its user-token header on every call to apis.insidercx.com, and managing single and bulk ARC object writes yourself. Through Jentic you install once, import the InsiderCX ARC API from the API Directory, store the user-token once, and your agent calls it.
- **Permission scoping:** The ARC API puts the object id in the URL path (`/data/ARC/{objectId}`), so a rule can pin your agent to one ARC object for read and update. You choose the operations it may call, so destructive ones like deleting an object or running bulk writes are not included unless you add them.
- **Credential handling:** Your InsiderCX ARC user-token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'create an ARC object' or 'look up an ARC record by id', and Jentic returns the matching InsiderCX ARC operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Github** — Alternative developer tools API
- **Gitlab** — Alternative developer tools API

## FAQ

### What authentication does the InsiderCX ARC API use?

The InsiderCX ARC API uses an API key passed in the `user-token` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I create arc object with the InsiderCX ARC API?

Yes. Use the POST `/data/ARC` endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the InsiderCX ARC API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I create arc object through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create arc object'. Jentic returns the matching InsiderCX ARC API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the InsiderCX ARC API have?

The InsiderCX ARC API exposes 7 endpoints covering arc, userservice operations.

### Can I limit what my agent is allowed to do with the InsiderCX ARC API?

Yes. Jentic One is self-hosted, so your own rules decide which InsiderCX ARC operations the agent may call and which user-token it uses. You can allow read and update on a single object by pinning the `/data/ARC/{objectId}` path to one ARC object, and withhold destructive operations like DELETE `/data/ARC/{objectId}` or the POST `/data/bulk/ARC` bulk write unless you explicitly add them. The stored user-token is injected only for the operations you permit.