canonical: https://jentic.com/apis/swaggerhub.sensusx/sensus-rest-api-tickets

# Sensusx Sensus REST API tickets

Apresentação Documentação para utilização da RESTful API Sensus Finance. Autenticação É necessário uma chave/token como Header para autenticar e fazer requisições a esta API. O nome do Header da chave/token é 'x_api_key'. Para gerar a chave/token da sua organização: 1) Faça login no <a href="https://app.sensusonline.net/sensus/" target="_blank">Sensus CRM</a> 2) Navegue Home/Configurar/Organização. The API exposes 3 endpoints.

## For AI agents

Programmatically query finance by creation date, create a new record on tickets. Covers 3 operations.

## Scope

Does not handle payments, communications, or developer tools - use for crm only.

## Capabilities

- Query finance by creation date
- Create a new record on tickets
- Integrate Sensus REST API tickets into automated workflows
- Query and filter Sensus REST API tickets records by parameters
- Monitor Sensus REST API tickets operational status and events

## Use cases

### CRM Operations

Use the Sensus REST API tickets to perform crm operations programmatically. The API provides 3 endpoints covering core functionality including query finance by creation date, create a new record on tickets, query tickets by ticket_id.

Example prompt: Call GET `/created/{creation_date}` to query finance by creation date

### Automated Tickets Management

Automate tickets operations by combining multiple Sensus REST API tickets endpoints. Agents can create a new record on tickets and then query tickets by ticket_id in a single workflow.

Example prompt: Call POST /ticket to create a new record on tickets, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call Sensus REST API tickets endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle none tokens manually.

Example prompt: Search Jentic for 'query finance by creation date', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| GET | `/created/{creation_date}` | Query finance by creation date |
| POST | `/ticket` | Create a new record on tickets |
| GET | `/ticket/{id}` | Query tickets by ticket_id |

## Key resources

- **Tickets** — Operations related to Tickets

## Why Jentic

- **Setup:** Wiring the Sensus REST API tickets endpoints by hand means reading Sensus docs, targeting the app.sensusonline.net tickets host, and writing your own request and retry handling even though the endpoints are open. Through Jentic you install once, import Sensus REST API tickets from the API Directory, store any needed access detail once, and your agent calls it.
- **Permission scoping:** This API creates tickets from the request body and reads a ticket by an id in the URL path (`/ticket/{id}`), so you can limit the agent to the operations it needs, such as reading a single ticket. You choose the operations it may call, so creating a ticket is not included unless you add the POST operation.
- **Credential handling:** Any Sensus REST API tickets access detail is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'open a support ticket' or 'read a ticket by id', and Jentic returns the matching Sensus REST API tickets operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Hubspot** — Alternative crm API
- **Salesforce** — Alternative crm API
- **Pipedrive** — Complementary crm API
- **Zoho** — Complementary crm API

## FAQ

### What authentication does the Sensus REST API tickets use?

The Sensus REST API tickets uses no authentication. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I query finance by creation date with the Sensus REST API tickets?

Yes. Use the GET `/created/{creation_date}` endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Sensus REST API tickets?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I query finance by creation date through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'query finance by creation date'. Jentic returns the matching Sensus REST API tickets operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Sensus REST API tickets have?

The Sensus REST API tickets exposes 3 endpoints covering tickets operations.

### Can I limit what my agent is allowed to do with the Sensus Tickets API?

Yes. Because you run Jentic One yourself, your own rules decide which Sensus Tickets operations and credentials the agent may use. The API can create a ticket from the request body (POST /ticket), read a single ticket by id (GET `/ticket/{id}`), and query tickets by creation date (GET `/created/{creation_date}`), so you can allow only the calls the agent needs, such as reading one ticket, and withhold ticket creation unless you explicitly add the POST operation. Nothing outside the operations you grant is reachable.