canonical: https://jentic.com/apis/usersnap.com/usersnap

# Usersnap API

Usersnap is a visual feedback and bug tracking platform. The API provides operations for managing projects, feedback items (reports), and users. The API exposes 11 endpoints secured with bearer authentication.

## For AI agents

Programmatically create a project, list projects. Covers 11 operations with bearer authentication.

## Scope

Does not handle payments, communications, or crm - use for analytics only.

## Capabilities

- Create a project
- List projects
- Retrieve a project
- Update a project
- Delete a project

## Use cases

### Analytics Operations

Use the Usersnap API to perform analytics operations programmatically. The API provides 11 endpoints covering core functionality including create a project, list projects, retrieve a project.

Example prompt: Call POST `/v1/projects` to create a project

### Automated Projects Management

Automate projects operations by combining multiple Usersnap API endpoints. Agents can list projects and then retrieve a project in a single workflow.

Example prompt: Call GET `/v1/projects` to list projects, then verify the result

### AI Agent Integration via Jentic

AI agents discover and call Usersnap API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.

Example prompt: Search Jentic for 'create a project', load the operation schema, and execute with Jentic-managed credentials

## Key endpoints

| Method | Path | Description |
| --- | --- | --- |
| POST | `/v1/projects` | Create a project |
| GET | `/v1/projects` | List projects |
| GET | `/v1/projects/{projectId}` | Retrieve a project |
| PUT | `/v1/projects/{projectId}` | Update a project |
| DELETE | `/v1/projects/{projectId}` | Delete a project |
| GET | `/v1/projects/{projectId}/reports` | List reports for a project |
| GET | `/v1/reports/{reportId}` | Retrieve a report |
| PUT | `/v1/reports/{reportId}` | Update a report |

## Key resources

- **Projects** — Operations related to Projects
- **Reports** — Operations related to Reports

## AI readiness

This API is usable in Jentic One now. Its AI-readiness score against Jentic's framework shows where it stands today and where improvements would make it even easier for agents to use.

- **Score:** 56 / 100
- **Maturity:** Foundational
- **Dimensions:**
  - Foundational Compliance: 62 / 100
  - Developer Experience & Jentic Compatibility: 56 / 100
  - AI-Readiness & Agent Experience: 47 / 100
  - Agent Usability: 94 / 100
  - Security: 60 / 100
  - AI Discoverability: 36 / 100
- **View full report:** https://jentic.com/apis/usersnap.com/usersnap/scorecard
- **How the score is calculated:** https://docs.jentic.com/reference/api-readiness-framework/overview/
- **More about the dimensions:** https://docs.jentic.com/reference/api-readiness-framework/specification/#dimensional-model-overview

### Score it yourself

Every API in the directory is allowlisted, so you can re-score it with no key required.

- **Score your own API:** https://jentic.com/scorecard.md
- **Scoring CLI agent skill:** https://github.com/jentic/jentic-api-scorecard/blob/main/skills/jentic-api-scorecard/SKILL.md

```sh
npx @jentic/api-scorecard-cli score <openapi-url>
```

## Why Jentic

- **Setup:** Wiring the Usersnap API by hand means attaching its bearer token and moving between project and report endpoints to read feedback yourself. Through Jentic you install once, import Usersnap from the API Directory, store the token once, and your agent calls it.
- **Permission scoping:** Usersnap puts the project id in the URL path (`/v1/projects/{projectId}`), so a rule can pin your agent to one project: it can read that project and its reports if you allow it. You choose the operations it may call, so destructive ones like project deletion are not included unless you add them.
- **Credential handling:** Your Usersnap token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
- **Discovery method:** Agents search Jentic by intent such as 'create a project' or 'read a project's reports', and Jentic returns the matching Usersnap operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

## Related APIs

- **Mixpanel** — Alternative analytics API
- **Amplitude** — Alternative analytics API
- **Segment** — Complementary analytics API
- **Pendo** — Complementary analytics API

## FAQ

### What authentication does the Usersnap API use?

The Usersnap API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

### Can I create a project with the Usersnap API?

Yes. Use the POST `/v1/projects` endpoint. The API returns structured JSON responses that agents can parse and act on directly.

### What are the rate limits for the Usersnap API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

### How do I create a project through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create a project'. Jentic returns the matching Usersnap API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

### How many endpoints does the Usersnap API have?

The Usersnap API exposes 11 endpoints covering projects, reports operations.

### Can I limit what my agent is allowed to do with the Usersnap API?

Yes. Because you run Jentic One yourself, your own rules decide which Usersnap operations and credentials the agent may use. Since Usersnap carries the project id in the URL path (`/v1/projects/{projectId}`), you can pin the agent to a single project and let it read that project and its reports through GET `/v1/projects/{projectId}` and GET `/v1/projects/{projectId}/reports.` You choose the operations it may call, so destructive ones like DELETE `/v1/projects/{projectId}` stay out of reach unless you explicitly add them.