AIRe Link API

Name: AIRe Link API API
Brand: AIRe Link API
Availability: InStock

★ Only Publicly Available SpecCommunicationsVideo Conferencingbearer24 EndpointsREST

For Agents

Initiate remote assistance video calls, generate QR-coded session links, and manage workers, devices, and webhooks for AIRe Link.

Quickstart

Get started with AIRe Link API in minutes using your preferred integration method.

# Add to your MCP client config (Claude Desktop, Cursor, Windsurf)
{
  "jentic": {
    "url": "https://api.jentic.com/mcp",
    "auth": "oauth"
  }
}

# Then ask your agent:
"create an aire link remote assistance call"

# → Jentic returns the GET /events tool with parameter schema, agent executes.

Capabilities

What an agent can do with AIRe Link API API.

Initiate remote assistance calls and list active or historical sessions via /calls

Generate and manage QR codes that launch a session when scanned by a user

Manage workers, teams, and contacts who can be invited into a call

Maintain a registry of connected devices for fleet-style remote support

GET STARTED

Start building with AIRe Link API API

Explore with Jentic

View OpenAPI Spec

Jentic publishes the only available OpenAPI specification for AIRe Link API, keeping it validated and agent-ready.

Jentic publishes the only available OpenAPI specification for AIRe Link API, keeping it validated and agent-ready. AIRe Link is a remote assistance platform that connects field workers with experts via video calls and AR-style guidance, generally launched by sending a one-time link or QR code to the user. The API exposes 24 endpoints covering accounts, calls, contacts, devices, messages, QR codes, exports, webhooks, and team and worker management. Authentication is via bearer token.

Use Cases

Patterns agents use AIRe Link API API for, with concrete tasks.

★ Field Worker Remote Assistance

Connect a remote expert to a field worker by sending a one-time link via SMS, email, or QR code. POST /calls creates a call session, POST /qr-codes generates a launch QR for printed materials or stickers on equipment, and POST /messages records guidance text exchanged during the session.

Create a call inviting contact c_99 with subject 'pump line 4 repair', generate a QR code linking to that call, and send the QR url to the worker's email

QR-Launched Equipment Support

Place QR codes on physical equipment so anyone can launch a support call by scanning. POST /qr-codes creates a code tied to an account and asset reference, GET /qr-codes lists active codes for a fleet, and the call generated from a scan appears in /calls with the originating QR code captured.

Generate a QR code for asset_serial=SN-7842 with a default subject of 'Generator service request', then list all calls launched from that QR in the last 30 days

Compliance Export and Webhook Audit

Subscribe to webhook events for every call and message, then run scheduled exports for retention. POST /webhooks registers an endpoint to receive call.started, call.ended, and message.created events, and POST /exports queues an export of call data over a date range for compliance archival.

Register a webhook at https://hooks.example.com/aire for call.ended events, then create an export of all calls between 2026-05-01 and 2026-05-31

AI Agent Remote Support Coordinator

An agent triaging an inbound issue can spin up an AIRe Link call, attach the right contact, and dispatch a QR code automatically — through Jentic the bearer token stays in the vault and the agent only handles scoped operations.

Search Jentic for 'create an aire link call', load the POST /calls schema, create a call with contact c_99 and subject 'urgent line stoppage', and return the join URL

Key Endpoints

24 endpoints — jentic publishes the only available openapi specification for aire link api, keeping it validated and agent-ready.

METHOD

PATH

DESCRIPTION

POST

/calls

Create a remote assistance call

GET

/calls

List calls

POST

/qr-codes

Create a QR code that launches a session

GET

/qr-codes

List QR codes

POST

/contacts

Create a contact

POST

/webhooks

POST

/exports

Create an export of call or message data

POST

/calls

Create a remote assistance call

GET

/calls

List calls

POST

/qr-codes

Create a QR code that launches a session

GET

/qr-codes

List QR codes

POST

/contacts

Create a contact

POST

/webhooks

Why though Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

AIRe Link bearer tokens are stored encrypted in the Jentic vault. Jentic injects the Authorization header on every call so the agent context never contains the raw token.

Intent-based discovery

Agents search Jentic by intent (e.g. 'create an aire link call') and Jentic returns the matching operation and schema, no doc browsing required.

Time to first call

Direct AIRe Link integration: 1-2 days for auth, contact provisioning, and webhook handling. Through Jentic: under 1 hour.

Related APIs

Alternatives and complements available in the Jentic catalogue.

Alternative

Twilio Video API

Programmable video rooms suitable for custom remote assistance workflows

Choose Twilio Video when you need to embed video into your own product rather than use a turnkey remote assistance flow

Complementary

Aircall Public API

Pair AIRe Link video sessions with Aircall voice telephony for full omnichannel support

Use Aircall alongside AIRe Link when calls start as voice and escalate to video assistance

Complementary

Zendesk API

Log AIRe Link sessions back to support tickets in Zendesk

Use Zendesk alongside AIRe Link when remote sessions originate from a support ticket queue

FAQs

Specific to using AIRe Link API API through Jentic.

Why is there no official OpenAPI spec for AIRe Link API?

AIRe Link does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call AIRe Link API via structured tooling. It is validated against the live API and kept up to date. Get started at https://app.jentic.com/sign-up.

What authentication does the AIRe Link API use?

AIRe Link uses HTTP bearer token authentication. Jentic stores the bearer token encrypted in the vault and adds the Authorization header on each call, so the agent never handles the raw token.

Can I create a QR code that launches a call with the AIRe Link API?

Yes. POST /qr-codes creates a code that, when scanned, opens an AIRe Link session. The code can carry a default subject and contact, making it suitable for printing onto equipment or service kits.

What are the rate limits for the AIRe Link API?

The spec does not declare formal rate limits. Treat /calls and /qr-codes as user-driven endpoints used at human pace; for bulk operations, prefer /exports rather than looping list calls.

How do I start a remote assistance call with the AIRe Link API through Jentic?

Run pip install jentic, search Jentic for 'create aire link call', load the schema for POST /calls, then execute with the contact ID and subject. Jentic applies the bearer Authorization header automatically.

Can I export call history for compliance with the AIRe Link API?

Yes. POST /exports queues an export for a date range and resource type, and GET /exports lists previously generated exports so they can be downloaded for retention archives.