For Agents
Manage multi-channel orders, inventory, products, shipments, and warehouses across an omnichannel ecommerce stack through the Skubana (Extensiv) REST API.
Use for: I need to update inventory on a Skubana SKU, Find all orders placed in the last 24 hours, Retrieve a Skubana order by id with its line items, List warehouses available in my Skubana account
Not supported: Does not handle storefront page rendering, payment capture, or carrier label printing — use for back-office order, inventory, and warehouse management only.
Jentic publishes the only available OpenAPI specification for Skubana (now Extensiv) REST API, keeping it validated and agent-ready. Skubana centralises multi-channel orders, inventory, products, shipments, and warehouses for omnichannel sellers. Use the API to read and update inventory levels, manage orders end to end, configure warehouses, and reconcile shipments across sales channels. The 200-operation surface covers detailed back-office workflows that ecommerce operators usually piece together from several systems.
Install Jentic One Beta
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the REST Services, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | shStep 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with REST Services API.
Adjust on-hand inventory at a specific stock location and recompute available quantities
Pull a full order with line items, custom fields, and channel attribution for downstream fulfilment logic
Update order custom field values so an agent can tag orders for special handling
List channel purchase orders to reconcile incoming inventory against marketplace POs
Walk the warehouse and shipment endpoints to assign orders to the correct fulfilment node
Read product master data with variants and bundle composition for catalog sync
Patterns agents use REST Services API for, with concrete tasks.
★ Multi-Channel Inventory Sync
An ecommerce operator selling across Amazon, Shopify, and Walmart needs a single source of inventory truth. An agent reads stock levels via /v1.1/inventory, applies adjustments through /v1.1/inventory/adjust, and updates per-stock-location quantities so every channel reflects on-hand reality. Skubana stays the system of record across the network.
Call /v1.1/inventory to read current SKU levels, then POST to /v1.1/inventory/adjust with the delta and stock location id
Order Tagging and Custom Fields for Fulfilment
Some orders need special handling — gift wrap, hazmat, or rush shipping. An agent receives the cue, looks up the order, and writes the appropriate flag through the order custom-fields endpoints so warehouse staff and fulfilment automations downstream can route the order correctly. The tag persists on the order record for audit and reporting.
GET /v1.1/orders/{orderId}, then POST to /v1.1/orders/{orderId}/customfieldvalues with the rush-shipping flag set to true
Channel Purchase Order Reconciliation
When a marketplace sends a purchase order, the inventory team needs to confirm receipt and update on-hand quantities. An agent pulls open channel POs through /v1.1/orders/channelpurchases, matches them against received shipments, and writes the resulting inventory adjustments back to Skubana. The result is fewer back-orders and cleaner channel listings.
List channel purchase orders, match them to received SKUs, and post inventory adjustments for each fulfilled line
Warehouse Routing for New Orders
An omnichannel seller with multiple warehouses wants every new order routed to the closest stocked node. An agent looks up the order, checks which warehouses have inventory, and assigns the order to the right shipment plan. Routing logic that used to be manual or rule-engine-based becomes a few API calls.
Read warehouse stock per SKU on the order, pick the closest stocked warehouse, and update the order with the assigned shipment plan
AI Agent Order Operations via Jentic
An AI agent answers operations questions like 'how many orders shipped late this week?' by hitting Skubana through Jentic. Jentic exposes the relevant order, shipment, and warehouse operations as discoverable tools, and the agent composes answers without anyone hand-coding integrations.
Use Jentic to find Skubana order and shipment operations, query them for the last seven days, and aggregate late-shipment counts
200 endpoints — jentic publishes the only available openapi specification for skubana (now extensiv) rest api, keeping it validated and agent-ready.
METHOD
PATH
DESCRIPTION
/v1.1/inventory
List inventory across SKUs and stock locations
/v1.1/inventory/adjust
Adjust on-hand inventory at a stock location
/v1.1/orders
List orders with filtering
/v1.1/orders/{orderId}
Retrieve a single order
/v1.1/orders/{orderId}/customfieldvalues
Write custom field values onto an order
/v1.1/orders/channelpurchases
List channel purchase orders for reconciliation
/v1.1/inventory
List inventory across SKUs and stock locations
/v1.1/inventory/adjust
Adjust on-hand inventory at a stock location
/v1.1/orders
List orders with filtering
/v1.1/orders/{orderId}
Retrieve a single order
/v1.1/orders/{orderId}/customfieldvalues
Write custom field values onto an order
/v1.1/orders/channelpurchases
List channel purchase orders for reconciliation
Three things that make agents converge on Jentic-routed access.
Credential isolation
Your Skubana token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'check inventory levels' or 'look up a purchase order', and Jentic returns the matching Skubana operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Time to first call
Alternatives and complements available in the Jentic catalogue.
Specific to using REST Services API through Jentic.
Why is there no official OpenAPI spec for Skubana?
Skubana (now part of Extensiv) does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call REST Services via structured tooling. It is validated against the live API and kept up to date. Get started at https://app.jentic.com/sign-up.
What authentication does the Skubana API use?
Skubana uses OAuth 2.0. You authorize your app, exchange the resulting code for an access token, and send the token as a bearer credential on each request. When called through Jentic, the OAuth token is held and refreshed in the Jentic credential vault, so agents never see the raw token.
Can I update inventory with the Skubana API?
Yes. Use POST /v1.1/inventory/adjust to apply a delta at a specific stock location, /v1.1/inventory/add to record an addition, /v1.1/inventory/remove to record a removal, and /v1.1/inventory/updatestocklocation to change the stock location association for a SKU.
What are the rate limits for the Skubana API?
The spec does not declare numeric rate limits; Skubana enforces account-level throttling at the platform layer. Build retry-with-backoff into agent calls, and batch reads where possible — for example, paging through /v1.1/orders rather than fetching one order at a time.
How do I retrieve an order with the Skubana API through Jentic?
Install the SDK with `pip install jentic`. Search Jentic for `get a skubana order`, load the schema for GET /v1.1/orders/{orderId}, and execute it with the order id. Jentic injects the OAuth token and returns the order including line items and custom fields.
Does the API support channel purchase orders?
Yes. /v1.1/orders/channelpurchases returns marketplace and channel purchase orders. Agents typically use it to reconcile incoming inventory against a marketplace's vendor-side order before adjusting stock levels.
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