Concur SAP Concur Hotel Service API

Name: SAP Concur Hotel Service API
Brand: SAP Concur Hotel Service API
Availability: InStock

✓ Official Vendor SpecProductivityCalendar Schedulingbasic8 EndpointsREST

For Agents

Serve hotel inventory, rates, and reservations to the SAP Concur Online Booking Tool: respond to search, details, rate, and reservation lifecycle calls.

Install Jentic One Beta

Connect the SAP Concur Hotel Service API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the SAP Concur Hotel Service API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with SAP Concur Hotel Service API.

Respond to hotel search requests with available properties for a corporate traveler

Return detailed hotel information for a selected property

Provide rate plans and rate detail for a property and date range

GET STARTED

Start building with SAP Concur Hotel Service API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use SAP Concur Hotel Service API for, with concrete tasks.

★ Custom Hotel Source Inventory Integration

Make a hotel chain's or aggregator's inventory available to corporate travelers using SAP Concur. The /hotels/search and /hotels/details endpoints answer Concur's outbound discovery calls, and /hotels/rates and /hotels/ratedetails return live pricing. Hotel suppliers and consolidators use this to enter the Concur distribution channel without building bespoke connectors per customer.

Respond to a search request for hotels in Berlin between 2026-07-15 and 2026-07-18 for one adult, returning ten properties with thumbnail rates

Reservation Lifecycle for Corporate Bookings

Create, modify, and cancel hotel reservations triggered by a Concur user booking through the Online Booking Tool. /hotels/reservation creates the booking, /hotels/reservation/modify changes dates or guests, /hotels/reservation/cancel voids the booking, and /hotels/reservation/read returns the current status. This keeps the supplier-side reservation in sync with the corporate booking record.

Create a reservation for traveler ID t_4421 at hotel HX-9 from 2026-08-02 to 2026-08-04, then read the reservation back to confirm the confirmation number

Rate Quoting and Compliance

Return rate plans that respect a customer's negotiated corporate rates and travel policy at the time of search. The /hotels/rates endpoint returns the rate codes available, and /hotels/ratedetails returns per-rate inclusions, cancellation rules, and taxes. Travel-program owners use this surface to enforce policy at the point of booking rather than during reconciliation.

Quote rate details for property HX-9 between 2026-08-02 and 2026-08-04 with corporate code BIGCO-2026 and report cancellation policy

Agent-Driven Travel Operations via Jentic

Let an AI assistant act as the corporate travel concierge that talks to the Concur supplier surface on behalf of an internal travel desk. Through Jentic the agent searches by intent, loads the schema for the relevant Concur Hotel operation, and executes the call without the developer wiring auth or pagination. This is suited to internal travel-ops bots that triage exception bookings.

On the prompt 'change reservation R-7711 to check in a day later', call /hotels/reservation/modify with the new check-in date and confirm the updated dates

Key Endpoints

8 endpoints — the sap concur hotel service v4 api is the supplier-side integration surface for custom hotel source providers feeding inventory, rates, and bookings into the sap concur online booking tool.

METHOD

PATH

DESCRIPTION

POST

/hotels/search

Search hotel availability

POST

/hotels/details

Retrieve detailed hotel information

POST

/hotels/rates

List available rate plans

POST

/hotels/ratedetails

Retrieve detailed rate information

POST

/hotels/reservation

Create a hotel reservation

POST

/hotels/reservation/read

Read an existing reservation

POST

/hotels/reservation/modify

Modify an existing reservation

POST

/hotels/reservation/cancel

Cancel a reservation

POST

/hotels/search

Search hotel availability

POST

/hotels/details

Retrieve detailed hotel information

POST

/hotels/rates

List available rate plans

POST

/hotels/ratedetails

Retrieve detailed rate information

POST

/hotels/reservation

Create a hotel reservation

Why Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

SAP Concur basic-auth credentials are stored encrypted in the Jentic vault and injected as the Authorization header at execution time. The raw credentials never enter the model context or application logs.

Intent-based discovery

Agents search Jentic with intents like 'create a Concur hotel reservation' and Jentic returns the matching Concur Hotel Service operation with its parameter schema, so the agent can call POST /hotels/reservation without browsing developer docs.

Time to first call

Direct integration: 1-2 weeks for supplier-side certification with SAP Concur including search, rate, and reservation flows. Through Jentic: under 2 hours to wire the calls themselves once supplier credentials are issued.

FAQs

Specific to using SAP Concur Hotel Service API through Jentic.

What authentication does the SAP Concur Hotel Service API use?

The API uses HTTP basic authentication: a base64-encoded username and password in the Authorization header. Through Jentic the credentials are stored encrypted in the vault and injected at execution time, so the raw values never enter the agent's prompt or logs.

Can I create a hotel reservation with this API?

Yes. POST /hotels/reservation creates a reservation linked to the traveler and rate selected from a prior /hotels/rates response. The reservation can then be read, modified, or cancelled via the dedicated endpoints under /hotels/reservation.

Who is this API for?

It is the supplier-side integration for Custom Hotel Source providers feeding inventory into SAP Concur. SAP Concur calls these endpoints; the supplier implements them. If you are a Concur customer rather than a hotel supplier, use the corresponding consumer-side Concur APIs instead.

What are the rate limits for the Concur Hotel Service API?

SAP Concur applies supplier-specific throughput agreed during onboarding rather than a published global limit. Suppliers should be ready to handle bursts during peak booking windows; agents calling on behalf of the supplier should add backoff on HTTP 429 responses, which Jentic surfaces as structured errors.

How do I quote rates through Jentic?

Run the Jentic search query 'quote SAP Concur hotel rates', load the returned operation (POST /hotels/ratedetails), and execute it with the property id, stay dates, and any corporate rate code. The response includes per-rate inclusions and cancellation policy.

Can I modify an existing reservation?

Yes. POST /hotels/reservation/modify accepts the original reservation reference along with the changed fields such as new check-in or check-out dates. Use /hotels/reservation/read first to retrieve the current state, then submit only the fields that change.

Concur SAP Concur Hotel Service API

Connect the SAP Concur Hotel Service API to your agent

Capabilities

Start building with SAP Concur Hotel Service API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs