Can I send SMS from a Dialpad number with one call?

Yes. POST /sms with a from-number, to-number, and body sends the message and returns its id. Delivery status is reported via the message resource and via webhook subscriptions if registered.

What are the rate limits for the Dialpad API?

Dialpad applies per-account rate limits roughly in the low hundreds of requests per minute. The exact limit appears in 429 response headers; retry with exponential backoff is recommended for bulk imports.

How do I place a call through Jentic?

Run a Jentic search for "place a Dialpad call". Jentic returns POST /calls with its input schema (user id, target number). Load the schema, populate the fields, and execute - no need to read the Dialpad OpenAPI spec.

Does the API expose call recordings?

Yes. GET /calls/{call_id} returns metadata including recording references when recording is enabled for the user or call centre. Recordings themselves are fetched from the URLs included in that response.

How do I install the Jentic SDK to call Dialpad?

Run pip install jentic, set JENTIC_AGENT_API_KEY to your ak_* key, then use Jentic with SearchRequest, LoadRequest, and ExecutionRequest. Get started with Jentic One, the self-hosted execution layer.

Can I limit what my agent is allowed to do with the Dialpad API?

Yes. Because you run Jentic One yourself, your own rules decide which Dialpad operations the agent may call. You can allow read-only or low-risk operations like placing a call (POST /calls) and reading a contact (GET /contacts) while leaving state-changing ones such as sending an SMS (POST /sms) or assigning an access control policy (POST /accesscontrolpolicies/{id}/assign) out unless you add them. The Dialpad bearer token is held by your own instance and injected only for the operations you permit, so the agent never sees the credential or reaches endpoints you have not enabled.