Gallabox API

Name: Gallabox API API
Brand: Gallabox API
Availability: InStock

★ Only Publicly Available OpenAPI DocumentCommunicationsChat MessagingapiKey12 EndpointsREST

For Agents

Send WhatsApp Business messages, run template campaigns, manage contacts, and orchestrate conversations through Gallabox using API-key authenticated calls.

Connect the Gallabox API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Gallabox API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Install Jentic One Beta (Self-Hosted)

Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh

Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Gallabox API API.

Send WhatsApp template messages to opted-in contacts through the Gallabox sender endpoint

Create and update contacts inside the Gallabox workspace for downstream messaging

Trigger session-based WhatsApp replies during the 24-hour customer-service window

List and update conversations to mark threads as read or assigned to an agent

GET STARTED

Start building with Gallabox API API

Explore with Jentic

View OpenAPI Document

Jentic publishes the only available OpenAPI document for Gallabox API, keeping it validated and agent-ready.

Jentic publishes the only available OpenAPI specification for Gallabox API, keeping it validated and agent-ready. The Gallabox API exposes the platform's WhatsApp Business automation surface, covering outbound message sending, template messaging, contact management, and conversation operations so businesses can drive WhatsApp interactions from internal CRMs and chatbots. Authentication uses an API key issued from the Gallabox workspace, and outbound calls go through server.gallabox.com. The API is targeted at Indian and APAC commerce, support, and lead-conversion teams that already use WhatsApp as a primary channel and want to automate template messaging, opt-in handling, and contact sync from outside the Gallabox dashboard.

Use Cases

Patterns agents use Gallabox API API for, with concrete tasks.

★ Order Status WhatsApp Notifications

Trigger WhatsApp template messages from an e-commerce backend whenever an order ships by calling the Gallabox send-template operation with the customer's number and the dispatch template id. The flow keeps customers informed on their preferred channel without manual outreach.

Call the Gallabox send-template endpoint with the customer's phone number, the dispatch template id, and the order tracking variables.

Lead Capture and Tagging

When a lead form is submitted on a website, push the contact into Gallabox via the contacts endpoint and tag the record so the next campaign run targets only the new leads. Tags drive template selection and keep segmentation consistent with marketing's plan.

Create a contact for the lead with their phone number and apply the 'new-lead' tag using the Gallabox contact and tag endpoints.

Inbound Customer Service Reply

Receive inbound WhatsApp messages via a Gallabox webhook and call the session-message endpoint to reply within the 24-hour service window without using a paid template. This keeps cost down for back-and-forth support conversations.

Listen to the inbound webhook, then call the Gallabox session-message endpoint with the visitor's phone and the agent's reply text.

Agent-Driven WhatsApp Operations via Jentic

A customer-success agent receives a request like 'send the renewal reminder template to all customers expiring this week' and uses Jentic to discover the Gallabox send-template operation, load its parameters, and execute it with the workspace API key. Jentic isolates the key so the agent never holds it directly.

Search Jentic for 'send a gallabox whatsapp template', load the send-template operation, and execute it for each phone number in the renewal list.

Key Endpoints

12 endpoints — jentic publishes the only available openapi specification for gallabox api, keeping it validated and agent-ready.

METHOD

PATH

DESCRIPTION

POST

/messages

Send a WhatsApp template or session message

GET

/contacts

List Gallabox contacts

POST

/contacts

Create a new contact

GET

/conversations

List conversations

POST

/webhooks

Subscribe to inbound and delivery events

POST

/messages

Send a WhatsApp template or session message

GET

/contacts

List Gallabox contacts

POST

/contacts

Create a new contact

GET

/conversations

List conversations

POST

/webhooks

Subscribe to inbound and delivery events

Why though Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

Gallabox API keys are stored encrypted in the Jentic vault (MAXsystem) and injected at execution time so the agent only sees a scoped tool — never the raw workspace key.

Intent-based discovery

Agents search Jentic with intents like 'send a whatsapp template' and Jentic returns the Gallabox messages operation along with its parameter schema, removing the need to read postman documentation.

Time to first call

Direct integration: 2-3 days including key provisioning, template approval, and webhook handling. Through Jentic: under 1 hour for outbound messaging once the key is in the vault.

Related APIs

Alternatives and complements available in the Jentic catalogue.

Alternative

Twilio Messaging API

Global messaging API spanning WhatsApp, SMS, and MMS, broader than Gallabox's WhatsApp focus.

Pick this when the agent also needs SMS, MMS, or non-WhatsApp messaging alongside WhatsApp in the same workflow.

Alternative

Facebook Graph API

Meta's Graph API surface that includes the WhatsApp Business Cloud endpoints used directly without a BSP layer.

Choose this when the team prefers to manage WhatsApp templates and approvals directly with Meta rather than through Gallabox's workspace abstraction.

FAQs

Specific to using Gallabox API API through Jentic.

Why is there no official OpenAPI spec for Gallabox API?

Gallabox does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call Gallabox API via structured tooling. It is validated against the live API and kept up to date. Get started at https://app.jentic.com/sign-up.

What authentication does the Gallabox API use?

Gallabox issues a workspace API key that callers send on every request to server.gallabox.com. Through Jentic, the key is stored encrypted in the vault and injected at execution so the raw key never enters the agent's prompt.

Can I send WhatsApp template messages with the Gallabox API?

Yes. Post to the messages endpoint with the recipient phone, the template id, and any parameter variables; Gallabox handles delivery to Meta's WhatsApp Business platform and returns a status that can be tracked via webhook.

What are the rate limits for the Gallabox API?

Limits depend on the Gallabox plan and on Meta's WhatsApp tier the workspace is approved for; Gallabox does not embed numeric quotas in published documentation. Watch for HTTP 429 responses and consult Gallabox support for your plan's specific ceilings.

How do I send a WhatsApp template through Jentic?

Run a Jentic search for 'send a gallabox whatsapp template', load the messages endpoint, and execute it with the recipient phone, template id, and variables. Get started at https://app.jentic.com/sign-up.