Mention API

Name: Mention API API
Brand: Mention API
Availability: InStock

✓ Official Vendor SpecSocial MediaSocial Listeningbearer11 EndpointsREST

For Agents

Read media monitoring alerts and mentions, manage tags and tasks, and pull mention statistics across web and social sources. Bearer-authenticated.

Quickstart

Get started with Mention API in minutes using your preferred integration method.

# Add to your MCP client config (Claude Desktop, Cursor, Windsurf)
{
  "jentic": {
    "url": "https://api.jentic.com/mcp",
    "auth": "oauth"
  }
}

# Then ask your agent:
"list brand mentions from a media monitoring alert"

# → Jentic returns the GET /events tool with parameter schema, agent executes.

Capabilities

What an agent can do with Mention API API.

Create and manage alerts that scan web and social sources for keywords, brands, or competitors

Retrieve mentions matched to an alert with source, sentiment, and reach metadata

Tag mentions and assign tasks to teammates for PR-response triage

Pull statistics for an alert including volume, sentiment breakdown, and reach over time

GET STARTED

Start building with Mention API API

Explore with Jentic

View OpenAPI Spec

Use for: Create a new alert that monitors a brand keyword across the web, List the latest mentions for an existing alert, Tag a mention as a press opportunity, Get statistics for an alert over the past 7 days

Not supported: Does not publish posts, manage social inboxes, or run paid ad campaigns — use for media-monitoring alerts, mention retrieval, and statistics only.

The Mention API provides programmatic access to media monitoring data — alerts that scan the web and social platforms, mentions matched to those alerts, and the supporting account, tag, task, and statistics resources. Eleven endpoints let teams create and manage alerts, retrieve and curate mentions, attach tags and tasks for triage, and pull engagement and reach analytics. The API is bearer-authenticated and well suited to brand-monitoring dashboards, competitive-intelligence tooling, and PR-response workflows that need a structured stream of brand or keyword mentions.

Use Cases

Patterns agents use Mention API API for, with concrete tasks.

★ Brand Monitoring Dashboard

PR and communications teams build internal dashboards that surface incoming brand mentions in near real time. The /accounts/{account_id}/alerts/{alert_id}/mentions endpoint returns the matched mention stream with source, language, and reach, which the dashboard ranks and routes to the on-call comms lead. Integration takes a single afternoon because the alert and mention model is intentionally narrow.

Poll /accounts/{account_id}/alerts/{alert_id}/mentions every 5 minutes since the last seen mention ID, push new items into the dashboard, and highlight any with reach above 10,000.

Competitive Intelligence

Marketing teams configure alerts for competitor keywords and product launches. The statistics endpoint exposes share-of-voice and sentiment over time, which powers a weekly briefing that compares own-brand mentions against direct competitors without manual scraping.

For each competitor alert, fetch /accounts/{account_id}/alerts/{alert_id}/statistics for the last 7 days and produce a CSV of mention count, sentiment ratio, and total reach per competitor.

PR Crisis Triage

When sentiment skews negative, teams need to triage mentions quickly. The Mention API supports tagging mentions and assigning tasks to teammates, which a triage worker can call directly so each high-impact mention is logged, tagged, and routed to a responder without leaving the brand-response tool.

List mentions with sentiment=negative and reach>5000 from the last hour, tag each with 'crisis', and create a follow-up task assigned to the on-call PR lead.

AI Agent Brand Briefing

An AI assistant can produce a daily brand briefing by chaining Mention's alert, mention, and statistics endpoints. Through Jentic, the agent loads the operations as discoverable tools and assembles the briefing — top mentions, sentiment trend, biggest reach — without writing custom HTTP code or maintaining auth refresh logic.

Search Jentic for 'list brand mentions', execute /accounts/{account_id}/alerts/{alert_id}/mentions and /statistics, and write a 5-bullet daily summary covering volume, top sources, and sentiment shift.

Key Endpoints

11 endpoints — the mention api provides programmatic access to media monitoring data — alerts that scan the web and social platforms, mentions matched to those alerts, and the supporting account, tag, task, and statistics resources.

METHOD

PATH

DESCRIPTION

GET

/accounts/me

Get authenticated account profile

GET

/accounts/{account_id}/alerts

List alerts for an account

POST

/accounts/{account_id}/alerts

Create a new alert

GET

/accounts/{account_id}/alerts/{alert_id}

Get alert details

GET

/accounts/{account_id}/alerts/{alert_id}/mentions

List mentions matched to an alert

GET

/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}

Get a single mention

POST

/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}/tags

Apply tags to a mention

GET

/accounts/{account_id}/alerts/{alert_id}/statistics

Get alert statistics

GET

/accounts/me

Get authenticated account profile

GET

/accounts/{account_id}/alerts

List alerts for an account

POST

/accounts/{account_id}/alerts

Create a new alert

GET

/accounts/{account_id}/alerts/{alert_id}

Get alert details

GET

/accounts/{account_id}/alerts/{alert_id}/mentions

List mentions matched to an alert

Why though Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

Mention uses HTTP bearer tokens. Jentic stores the token encrypted in the MAXsystem vault and injects it on each /accounts and /alerts call, so the token never appears in agent prompts, logs, or chat transcripts.

Intent-based discovery

Agents search Jentic for intents like 'list brand mentions' or 'create a media alert' and receive the matching operation under /accounts/{account_id}/alerts with input schema, ready to execute.

Time to first call

Direct integration: half a day to wire up alerts, mentions pagination, and statistics. Through Jentic: under 20 minutes — the agent loads only the operations it needs.

Related APIs

Alternatives and complements available in the Jentic catalogue.

Alternative

Sprout Social

Broader social management suite with publishing, engagement, and listening combined

Choose Sprout Social when you need an end-to-end social management workflow including scheduled publishing; choose Mention when you only need media-monitoring alerts and mentions.

Complementary

Buffer

Scheduling and publishing rather than monitoring

Use Buffer to publish a response across social channels; use Mention to detect the mentions that prompt those responses.

Complementary

Twitter API

Direct platform access rather than aggregated cross-source monitoring

Use the Twitter API when you need raw tweets and search; use Mention when you want a single source for monitoring across web articles, blogs, and multiple social platforms.

FAQs

Specific to using Mention API API through Jentic.

What authentication does the Mention API use?

The API uses HTTP bearer authentication via the BearerAuth scheme. Tokens are issued from the Mention dashboard; through Jentic the token is held in the encrypted vault and injected on each request so it never enters agent context.

Can I create an alert for a competitor keyword with the Mention API?

Yes. POST /accounts/{account_id}/alerts creates a new monitoring query, and the resulting mentions stream is available via GET /accounts/{account_id}/alerts/{alert_id}/mentions, which is the supported pattern for competitor and brand monitoring.

What are the rate limits for the Mention API?

The OpenAPI spec does not publish numeric rate limits. In practice the API is paginated and time-bounded — request smaller windows and follow the cursor on the mentions endpoint for high-volume alerts to avoid throttling.

How do I pull recent mentions through Jentic?

Run `pip install jentic`, search for `list brand mentions`, load /accounts/{account_id}/alerts/{alert_id}/mentions, and execute with the alert ID and a since-timestamp. Jentic handles bearer-token injection and pagination cursors.

Does the Mention API expose sentiment and reach metrics?

Yes. /accounts/{account_id}/alerts/{alert_id}/statistics returns aggregated mention volume, sentiment breakdown, and reach for an alert over a time window, which lets reporting tools build share-of-voice and trend dashboards.