MoEngage API

Name: MoEngage API
Brand: MoEngage API
Availability: InStock

✓ Official Vendor SpecMarketingMarketing Automationbasic6 EndpointsREST

Install Jentic One Beta

Connect the MoEngage API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the MoEngage API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fmoengage.com%2Fmoengage" | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fmoengage.com%2Fmoengage" | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with MoEngage API.

Update customer attributes such as plan, lifecycle stage, or last_active_at

Ingest a user event with custom attributes for campaign triggering

Process a GDPR deletion request for a specific MoEngage customer

GET STARTED

Start building with MoEngage API

Explore with Jentic

View OpenAPI Document

For Agents

Track customer attributes, ingest events, fetch campaign stats and segments, and process GDPR deletions on the MoEngage engagement platform.

Use for: I need to update a customer's attributes in MoEngage, Send a user event to MoEngage to trigger a campaign, Delete a user from MoEngage to comply with a GDPR request, List all campaigns running in a MoEngage workspace

Not supported: Does not send raw push notifications, build campaigns from scratch, or expose template-level editing - use for customer attribute sync, event ingestion, GDPR deletion, and read-only campaign and segment listing only.

Use Cases

Patterns agents use MoEngage API for, with concrete tasks.

★ Customer Attribute Sync

Sync user profile changes from a CRM or product backend into MoEngage so segmentation and lifecycle campaigns reflect current state. POST /customer accepts a user identifier and an attributes object - plan, country, last_login_at, lifecycle_stage - and MoEngage merges them into the existing profile. Most teams ship the sync as a webhook handler from the CRM in under a week.

When a CRM contact's plan field changes, post the new value to MoEngage POST /customer with the user_id and updated attribute

Campaign Performance Reporting

Pull delivery, open, and click stats for active MoEngage campaigns into a marketing dashboard or weekly report. GET /campaigns lists every campaign with its metadata, GET /campaigns/{campaignId}/stats returns sent, delivered, opened, and clicked counts. Teams use this to compare cohorts across channels without exporting from the MoEngage UI.

List all campaigns sent in the last 7 days and pull delivery and open rates for each via GET /campaigns/{campaignId}/stats

GDPR Deletion Pipeline

Honour right-to-be-forgotten requests by removing the user record from MoEngage when a customer asks for deletion. POST /delete_user with the user identifier triggers MoEngage's deletion workflow, which removes profile, events, and segment memberships. The endpoint is intended to be wired into the company-wide deletion pipeline alongside CRM and warehouse deletes.

For each entry in the deletion-requests queue, call POST /delete_user with the user_id and log the response status

Agent-Driven Campaign Audit via Jentic

Use a Jentic-connected agent to audit MoEngage campaigns weekly - checking which are still running, comparing delivery rates, and flagging segments with stale rules. The agent searches Jentic for the campaigns and segments operations, loads the schemas, and reads the data with workspace credentials drawn from the vault.

List campaigns and their stats, then return the names of campaigns whose open rate dropped more than 30% week-over-week

Key Endpoints

6 endpoints — moengage is a customer engagement platform that powers cross-channel campaigns across push, email, sms, in-app, and web.

METHOD

PATH

DESCRIPTION

POST

/customer

Update customer attributes

POST

/event

Ingest a user event

POST

/delete_user

Delete a user for GDPR compliance

GET

/campaigns

List all campaigns

GET

/campaigns/{campaignId}/stats

Get delivery and engagement stats for a campaign

GET

/segments

List segments configured for the workspace

POST

/customer

Update customer attributes

POST

/event

Ingest a user event

POST

/delete_user

Delete a user for GDPR compliance

GET

/campaigns

List all campaigns

GET

/campaigns/{campaignId}/stats

Get delivery and engagement stats for a campaign

Why Jentic?

What agents get from Jentic-routed access to this vendor.

Setup

Wiring the MoEngage API by hand means combining your app id and key into an HTTP Basic header, picking the right regional host such as api-01, and coding the customer, event, and campaign calls yourself. Through Jentic you install once, import the MoEngage API from the API Directory, store the credentials once, and your agent calls it.

Permission scoping

MoEngage sends the customer and event target in the request body, so you limit the agent to the operations it needs, such as syncing a customer attribute or listing campaigns. You choose the operations it may call, so a destructive one like GDPR user deletion is not included unless you add it.

Credential isolation

Your MoEngage app id and API key are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'list MoEngage campaigns' or 'sync a customer attribute', and Jentic returns the matching MoEngage operation with its schema so the agent calls the right endpoint without browsing docs.

FAQs

Specific to using MoEngage API through Jentic.

What authentication does the MoEngage API use?

MoEngage uses HTTP Basic auth with the workspace App ID as the username and the workspace API key as the password against base URL https://api-01.moengage.com/v1. Through Jentic, both values are stored encrypted in your Jentic One instance and combined into the Authorization header at execution time so the agent never sees them.

Can I get delivery stats for a specific campaign?

Yes. GET /campaigns/{campaignId}/stats returns delivery, open, click, and other engagement metrics for that campaign. Use GET /campaigns first to enumerate available campaign IDs, then iterate through the IDs to populate a reporting dashboard.

What are the rate limits for the MoEngage API?

The OpenAPI spec does not declare a numeric rate limit. MoEngage applies per-workspace ceilings at the platform level - agents should batch /customer and /event calls, respect 429 responses with exponential backoff, and prefer webhooks where MoEngage offers them rather than tight polling on /campaigns.

How do I list campaigns through Jentic?

Run pip install jentic, then search Jentic for 'list campaigns in MoEngage'. Jentic returns the GET /campaigns operation with its query schema. Load the schema, pass any filters, and execute. The Basic auth header is resolved from the vault.

How do I delete a user from MoEngage for GDPR?

POST /delete_user with the customer identifier in the request body triggers MoEngage's deletion workflow, which removes the profile, associated events, and segment memberships. Wire it into the company-wide deletion pipeline alongside CRM and warehouse deletions to honour right-to-be-forgotten requests end-to-end.

Should I use this API or the MoEngage Data API for sending events?

Use this management API (POST /event) for low-volume events that ride alongside customer attribute and campaign reads. Use the dedicated MoEngage Data API (POST /events under api_slug: data-api) for high-volume server-side ingestion - it is purpose-built for streaming events and uses dedicated MOE-APPID and MOE-API-KEY headers.

MoEngage API

Connect the MoEngage API to your agent

Capabilities

Start building with MoEngage API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs