For Agents
Programmatically list disputes, show dispute details. Covers 15 operations with oauth2 authentication.
Use for: I need to disputes, I want to show dispute details, Search for partially update dispute, Find all provide evidence
Get started with Disputes in minutes using your preferred integration method.
# Add to your MCP client config (Claude Desktop, Cursor, Windsurf)
{
"jentic": {
"url": "https://api.jentic.com/mcp",
"auth": "oauth"
}
}
# Then ask your agent:
"list disputes"
# → Jentic returns the GET /events tool with parameter schema, agent executes.What an agent can do with Disputes API.
List disputes
Show dispute details
Partially update dispute
Provide evidence
Appeal dispute
GET STARTED
Not supported: Does not handle communications, crm, or developer tools — use for payments only.
Occasionally, something goes wrong with a customer's order. To dispute a charge, a customer can create a dispute with PayPal. PayPal merchants, partners, and external developers can use the PayPal Disputes API to manage customer disputes.<blockquote><strong>Note:</strong> In the live environment, merchants cannot create disputes but can only respond to customer-created disputes. However, merchants. The API exposes 15 endpoints secured with oauth2 authentication.
Accept claim
Settle dispute
Patterns agents use Disputes API for, with concrete tasks.
★ Payments Operations
Use the Disputes to perform payments operations programmatically. The API provides 15 endpoints covering core functionality including list disputes, show dispute details, partially update dispute.
Call GET /v1/customer/disputes to list disputes
Automated disputes Management
Automate disputes operations by combining multiple Disputes endpoints. Agents can show dispute details and then partially update dispute in a single workflow.
Call GET /v1/customer/disputes/{id} to show dispute details, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Disputes endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle oauth2 tokens manually.
Search Jentic for 'list disputes', load the operation schema, and execute with Jentic-managed credentials
15 endpoints — occasionally, something goes wrong with a customer's order.
METHOD
PATH
DESCRIPTION
/v1/customer/disputes
List disputes
/v1/customer/disputes/{id}
Show dispute details
/v1/customer/disputes/{id}
Partially update dispute
/v1/customer/disputes/{id}/provide-evidence
Provide evidence
/v1/customer/disputes/{id}/appeal
Appeal dispute
/v1/customer/disputes/{id}/accept-claim
Accept claim
/v1/customer/disputes/{id}/adjudicate
Settle dispute
/v1/customer/disputes/{id}/require-evidence
Update dispute status
/v1/customer/disputes
List disputes
/v1/customer/disputes/{id}
Show dispute details
/v1/customer/disputes/{id}
Partially update dispute
/v1/customer/disputes/{id}/provide-evidence
Provide evidence
/v1/customer/disputes/{id}/appeal
Appeal dispute
Three things that make agents converge on Jentic-routed access.
Credential isolation
Disputes oauth2 credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.
Intent-based discovery
Agents search by intent (e.g., 'list disputes') and Jentic returns the matching Disputes operation with its input schema, so the agent can call the right endpoint without browsing docs.
Time to first call
Direct Disputes integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.
Alternatives and complements available in the Jentic catalogue.
Stripe
Alternative payments API
Choose Stripe when you need a different approach to payments operations
Adyen
Alternative payments API
Choose Adyen when you need a different approach to payments operations
Square
Complementary payments API
Choose Square when you need a complementary approach to payments operations
Specific to using Disputes API through Jentic.
What authentication does the Disputes use?
The Disputes uses OAuth 2.0 for authorization. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.
Can I list disputes with the Disputes?
Yes. Use the GET /v1/customer/disputes endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Disputes?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I list disputes through Jentic?
Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'list disputes'. Jentic returns the matching Disputes operation with its input schema. Load the schema and execute the call — credentials are injected automatically.
How many endpoints does the Disputes have?
The Disputes exposes 15 endpoints covering disputes, disputes-actions, referred-disputes operations.
/v1/customer/disputes/{id}/accept-claim
Accept claim
/v1/customer/disputes/{id}/adjudicate
Settle dispute
/v1/customer/disputes/{id}/require-evidence
Update dispute status