For Agents
Programmatically list all feedback/responses, create a customer. Covers 8 operations with apiKey authentication.
Use for: I need to all feedback/responses, I want to a customer, Search for customers, Find all customers
Install Jentic One Beta
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Retently API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | shStep 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with Retently API.
List all feedback/responses
Create a customer
Delete customers
Unsubscribe a customer from surveys
GET STARTED
Not supported: Does not handle payments, communications, or crm — use for social media only.
The Retently API allows you to manage customer feedback, NPS surveys, and customer data. Base URL: https://app.retently.com. Rate limit: 150 requests/min. The API exposes 8 endpoints secured with apiKey authentication.
Send a survey to a customer
Add tags to a survey response
Patterns agents use Retently API for, with concrete tasks.
★ Social Media Operations
Use the Retently API to perform social media operations programmatically. The API provides 8 endpoints covering core functionality including list all feedback/responses, create a customer, list customers.
Call GET /feedback to list all feedback/responses
Automated Customers Management
Automate customers operations by combining multiple Retently API endpoints. Agents can create a customer and then list customers in a single workflow.
Call POST /customers to create a customer, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Retently API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.
Search Jentic for 'list all feedback/responses', load the operation schema, and execute with Jentic-managed credentials
8 endpoints — the retently api allows you to manage customer feedback, nps surveys, and customer data.
METHOD
PATH
DESCRIPTION
/feedback
List all feedback/responses
/customers
Create a customer
/customers
List customers
/customers
Delete customers
/customers/unsubscribe
Unsubscribe a customer from surveys
/survey
Send a survey to a customer
/response/tags
Add tags to a survey response
/response/topics
Add topics to a survey response
/feedback
List all feedback/responses
/customers
Create a customer
/customers
List customers
/customers
Delete customers
/customers/unsubscribe
Unsubscribe a customer from surveys
Three things that make agents converge on Jentic-routed access.
Credential isolation
Retently API apiKey credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.
Intent-based discovery
Agents search by intent (e.g., 'list all feedback/responses') and Jentic returns the matching Retently API operation with its input schema, so the agent can call the right endpoint without browsing docs.
Time to first call
Direct Retently API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.
Alternatives and complements available in the Jentic catalogue.
Specific to using Retently API through Jentic.
What authentication does the Retently API use?
The Retently API uses an API key passed in the `X-Api-Key` header. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.
Can I list all feedback/responses with the Retently API?
Yes. Use the GET /feedback endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Retently API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I list all feedback/responses through Jentic?
Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'list all feedback/responses'. Jentic returns the matching Retently API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.
How many endpoints does the Retently API have?
The Retently API exposes 8 endpoints covering customers, feedback, responses operations.
/survey
Send a survey to a customer
/response/tags
Add tags to a survey response
/response/topics
Add topics to a survey response