Retently API
✓ Official Vendor SpecSocial MediaSocial ManagementapiKey8 EndpointsREST
For Agents
Programmatically list all feedback/responses, create a customer. Covers 8 operations with apiKey authentication.
Use for: I need to all feedback/responses, I want to a customer, Search for customers, Find all customers
Not supported: Does not handle payments, communications, or crm - use for social media only.
The Retently API allows you to manage customer feedback, NPS surveys, and customer data. Base URL: https://app.retently.com. Rate limit: 150 requests/min. The API exposes 8 endpoints secured with apiKey authentication.
Install Jentic One Beta
Connect the Retently API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Retently API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fretently.com%2Fretently" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fretently.com%2Fretently" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Retently API.
List all feedback/responses
Create a customer
Delete customers
Unsubscribe a customer from surveys
Send a survey to a customer
Add tags to a survey response
Use Cases
Patterns agents use Retently API for, with concrete tasks.
★ Social Media Operations
Use the Retently API to perform social media operations programmatically. The API provides 8 endpoints covering core functionality including list all feedback/responses, create a customer, list customers.
Call GET /feedback to list all feedback/responses
Automated Customers Management
Automate customers operations by combining multiple Retently API endpoints. Agents can create a customer and then list customers in a single workflow.
Call POST /customers to create a customer, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Retently API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.
Search Jentic for 'list all feedback/responses', load the operation schema, and execute with Jentic-managed credentials
Key Endpoints
8 endpoints — the retently api allows you to manage customer feedback, nps surveys, and customer data.
METHOD
PATH
DESCRIPTION
GET
/feedback
List all feedback/responses
POST
/customers
Create a customer
GET
/customers
List customers
DELETE
/customers
Delete customers
POST
/customers/unsubscribe
Unsubscribe a customer from surveys
POST
/survey
Send a survey to a customer
POST
/response/tags
Add tags to a survey response
POST
/response/topics
Add topics to a survey response
GET
/feedback
List all feedback/responses
POST
/customers
Create a customer
GET
/customers
List customers
DELETE
/customers
Delete customers
POST
/customers/unsubscribe
Unsubscribe a customer from surveys
POST
/survey
Send a survey to a customer
POST
/response/tags
Add tags to a survey response
POST
/response/topics
Add topics to a survey response
Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring the Retently API by hand means passing your API key, targeting the app.retently.com/api/v2 host, and managing feedback, customer, and survey calls yourself. Through Jentic you install once, import Retently API from the API Directory, store the key once, and your agent calls it.
Permission scoping
Retently API takes its targets in the request body rather than a resource id in the URL path. Limit the agent to the operations it needs, such as listing feedback or creating a customer, so it works within the operations you approve.
Credential isolation
Your Retently API key is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'list all feedback and responses' or 'send a survey', and Jentic returns the matching Retently API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using Retently API through Jentic.
What authentication does the Retently API use?
The Retently API uses an API key passed in the `X-Api-Key` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I list all feedback/responses with the Retently API?
Yes. Use the GET /feedback endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Retently API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I list all feedback/responses through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'list all feedback/responses'. Jentic returns the matching Retently API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the Retently API have?
The Retently API exposes 8 endpoints covering customers, feedback, responses operations.
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