Can I send agent status to snapengage with the SnapEngage API?

Yes. Use the POST /agentstatus endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the SnapEngage API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I send agent status to snapengage through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'send agent status to snapengage'. Jentic returns the matching SnapEngage API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the SnapEngage API have?

The SnapEngage API exposes 5 endpoints covering agent status, bot, chat logs operations.

Can I limit what my agent is allowed to do with the SnapEngage API?

Yes. Because you run Jentic One yourself, your own rules decide which SnapEngage operations and credentials the agent can use. Since this API takes its target in the request body rather than a resource id in the URL path, you scope the agent to only the operations it needs, such as posting agent status (POST /agentstatus) or reading chat logs (GET /logs), while leaving out bot message and typing calls (POST /bot/message, POST /bot/typing). You choose that operation set, and the stored API key is injected only for the calls you have allowed.