SnapEngage API

Name: SnapEngage API
Brand: SnapEngage API
Availability: InStock

✓ Official Vendor SpecCommunicationsEmail DeliveryapiKey5 EndpointsREST

For Agents

Programmatically send agent status to snapengage, retrieve chat logs. Covers 5 operations with apiKey authentication.

Install Jentic One Beta

Connect the SnapEngage API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the SnapEngage API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsnapengage.com%2Fsnapengage" | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsnapengage.com%2Fsnapengage" | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with SnapEngage API.

Send agent status to SnapEngage

Retrieve chat logs

Integrate SnapEngage API into automated workflows

Query and filter SnapEngage API records by parameters

GET STARTED

Start building with SnapEngage API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use SnapEngage API for, with concrete tasks.

★ Communications Operations

Use the SnapEngage API to perform communications operations programmatically. The API provides 5 endpoints covering core functionality including send agent status to snapengage, retrieve chat logs, retrieve a single chat log.

Call POST /agentstatus to send agent status to snapengage

Automated Agent Status Management

Automate agent status operations by combining multiple SnapEngage API endpoints. Agents can retrieve chat logs and then retrieve a single chat log in a single workflow.

Call GET /logs to retrieve chat logs, then verify the result

AI Agent Integration via Jentic

AI agents discover and call SnapEngage API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.

Search Jentic for 'send agent status to snapengage', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

5 endpoints — snapengage is a live chat platform.

METHOD

PATH

DESCRIPTION

POST

/agentstatus

Send agent status to SnapEngage

GET

/logs

Retrieve chat logs

GET

/logs/{caseId}

Retrieve a single chat log

POST

/bot/message

Send a bot message

POST

/bot/typing

Send bot typing indicator

POST

/agentstatus

Send agent status to SnapEngage

GET

/logs

Retrieve chat logs

GET

/logs/{caseId}

Retrieve a single chat log

POST

/bot/message

Send a bot message

POST

/bot/typing

Send bot typing indicator

Why Jentic?

What agents get from Jentic-routed access to this vendor.

Setup

Wiring the SnapEngage API by hand means passing your API key in the Authorization header, pointing at the snapengage.com/api/v2 host, and wiring bot messaging calls yourself. Through Jentic you install once, import the SnapEngage API from the API Directory, store the API key once, and your agent calls it.

Permission scoping

The SnapEngage API takes its target in the request body rather than a resource id in the URL path, so limit the agent to the operations it needs, such as posting agent status or reading logs. You choose that set, so bot message and typing calls can be included or left out as you decide.

Credential isolation

Your SnapEngage API key is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'send a bot message' or 'read chat logs', and Jentic returns the matching SnapEngage API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

FAQs

Specific to using SnapEngage API through Jentic.

What authentication does the SnapEngage API use?

The SnapEngage API uses an API key passed in the `Authorization` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

Can I send agent status to snapengage with the SnapEngage API?

Yes. Use the POST /agentstatus endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the SnapEngage API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I send agent status to snapengage through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'send agent status to snapengage'. Jentic returns the matching SnapEngage API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the SnapEngage API have?

The SnapEngage API exposes 5 endpoints covering agent status, bot, chat logs operations.

SnapEngage API

Connect the SnapEngage API to your agent

Capabilities

Start building with SnapEngage API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs