For Agents
Programmatically import a ticket via zapier, list bundles. Covers 3 operations with apiKey authentication.
Use for: I need to import a ticket via zapier, I want to bundles, Search for authenticate with api key, List all records from Sondar
Not supported: Does not handle payments, communications, or crm - use for analytics only.
Sondar is an AI-powered customer feedback analyst that turns mountains of feedback into clear, actionable insights. The API exposes 3 endpoints secured with apiKey authentication.
Install Jentic One Beta
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sondar, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsondar.io%2Fsondar" | shStep 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsondar.io%2Fsondar" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with Sondar API.
Import a ticket via Zapier
List bundles
Authenticate with API key
Query and filter Sondar records by parameters
Monitor Sondar operational status and events
Patterns agents use Sondar API for, with concrete tasks.
★ Analytics Operations
Use the Sondar to perform analytics operations programmatically. The API provides 3 endpoints covering core functionality including import a ticket via zapier, list bundles, authenticate with api key.
Call POST /wf/zapier-import-ticket to import a ticket via zapier
Automated Workflow Management
Automate workflow operations by combining multiple Sondar endpoints. Agents can list bundles and then authenticate with api key in a single workflow.
Call POST /wf/list-bundles to list bundles, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Sondar endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.
Search Jentic for 'import a ticket via zapier', load the operation schema, and execute with Jentic-managed credentials
3 endpoints — sondar is an ai-powered customer feedback analyst that turns mountains of feedback into clear, actionable insights.
METHOD
PATH
DESCRIPTION
/wf/zapier-import-ticket
Import a ticket via Zapier
/wf/list-bundles
List bundles
/wf/authentication
Authenticate with API key
/wf/zapier-import-ticket
Import a ticket via Zapier
/wf/list-bundles
List bundles
/wf/authentication
Authenticate with API key
What agents get from Jentic-routed access to this vendor.
Setup
Wiring Sondar by hand means passing its api_token query key on every call, pointing at the SwaggerHub-hosted base URL, and handling retries on its workflow endpoints yourself. Through Jentic you install once, import Sondar from the API Directory, store the API key once, and your agent calls it.
Permission scoping
Sondar exposes workflow operations that carry their target in the request body rather than a resource id in the URL path, so limit the agent to the operations it needs, such as importing a ticket or listing bundles. You choose which operations are in the allowed set, so anything you do not add stays out of reach.
Credential isolation
Your Sondar API key is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'import a ticket' or 'list bundles', and Jentic returns the matching Sondar operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Alternatives and complements available in the Jentic catalogue.
Specific to using Sondar API through Jentic.
What authentication does the Sondar use?
The Sondar uses an API key passed in the `api_token` query. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I import a ticket via zapier with the Sondar?
Yes. Use the POST /wf/zapier-import-ticket endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Sondar?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I import a ticket via zapier through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'import a ticket via zapier'. Jentic returns the matching Sondar operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the Sondar have?
The Sondar exposes 3 endpoints covering workflow, data operations.
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