For Agents
Programmatically retrieve customer ids and names accessible to user, list all social profiles with metadata for a customer. Covers 20 operations with bearer authentication.
Install Jentic One Beta
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sprout Social API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | shStep 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with Sprout Social API.
Retrieve customer IDs and names accessible to user
List all social profiles with metadata for a customer
Integrate Sprout Social API into automated workflows
Query and filter Sprout Social API records by parameters
GET STARTED
Use for: I need to customer ids and names accessible to user, I want to all social profiles with metadata for a customer, Search for all tags (active and archived), Find all customer groups
Not supported: Does not handle payments, communications, or crm — use for analytics only.
Sprout Social API provides access to social media management features including analytics, messaging, publishing, listening, and case management across multiple social networks. The API exposes 20 endpoints secured with bearer authentication.
Monitor Sprout Social API operational status and events
Patterns agents use Sprout Social API for, with concrete tasks.
★ Analytics Operations
Use the Sprout Social API to perform analytics operations programmatically. The API provides 20 endpoints covering core functionality including retrieve customer ids and names accessible to user, list all social profiles with metadata for a customer, retrieve all tags (active and archived).
Call GET /v1/metadata/client to retrieve customer ids and names accessible to user
Automated Analytics Management
Automate analytics operations by combining multiple Sprout Social API endpoints. Agents can list all social profiles with metadata for a customer and then retrieve all tags (active and archived) in a single workflow.
Call GET /v1/{customerId}/metadata/customer to list all social profiles with metadata for a customer, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Sprout Social API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.
Search Jentic for 'retrieve customer ids and names accessible to user', load the operation schema, and execute with Jentic-managed credentials
20 endpoints — sprout social api provides access to social media management features including analytics, messaging, publishing, listening, and case management across multiple social networks.
METHOD
PATH
DESCRIPTION
/v1/metadata/client
Retrieve customer IDs and names accessible to user
/v1/{customerId}/metadata/customer
List all social profiles with metadata for a customer
/v1/{customerId}/metadata/customer/tags
Retrieve all tags (active and archived)
/v1/{customerId}/metadata/customer/groups
List customer groups
/v1/{customerId}/metadata/customer/users
List active users
/v1/{customerId}/metadata/customer/topics
List listening topics with theme groups
/v1/{customerId}/metadata/customer/teams
List active teams
/v1/{customerId}/metadata/customer/queues
List case queues
/v1/metadata/client
Retrieve customer IDs and names accessible to user
/v1/{customerId}/metadata/customer
List all social profiles with metadata for a customer
/v1/{customerId}/metadata/customer/tags
Retrieve all tags (active and archived)
/v1/{customerId}/metadata/customer/groups
List customer groups
/v1/{customerId}/metadata/customer/users
List active users
Three things that make agents converge on Jentic-routed access.
Credential isolation
Sprout Social API bearer credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.
Intent-based discovery
Agents search by intent (e.g., 'retrieve customer ids and names accessible to user') and Jentic returns the matching Sprout Social API operation with its input schema, so the agent can call the right endpoint without browsing docs.
Time to first call
Direct Sprout Social API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.
Alternatives and complements available in the Jentic catalogue.
Specific to using Sprout Social API through Jentic.
What authentication does the Sprout Social API use?
The Sprout Social API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.
Can I retrieve customer ids and names accessible to user with the Sprout Social API?
Yes. Use the GET /v1/metadata/client endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Sprout Social API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I retrieve customer ids and names accessible to user through Jentic?
Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'retrieve customer ids and names accessible to user'. Jentic returns the matching Sprout Social API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.
How many endpoints does the Sprout Social API have?
The Sprout Social API exposes 20 endpoints covering analytics, cases, listening operations.
/v1/{customerId}/metadata/customer/topics
List listening topics with theme groups
/v1/{customerId}/metadata/customer/teams
List active teams
/v1/{customerId}/metadata/customer/queues
List case queues