For Agents
Programmatically get customer, create/update customer. Covers 58 operations with basic authentication.
Use for: I need to customer, I want to create/update customer, Search for customer, Find all undelete customer
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Synchroteam API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with Synchroteam API API.
Get customer
Create/update customer
Delete customer
Undelete customer
List customers
GET STARTED
Not supported: Does not handle communications, crm, or developer tools — use for payments only.
Field service management API for jobs, customers, sites, equipment, invoices, users, teams and parts. The API exposes 58 endpoints secured with basic authentication.
Activate customer
Deactivate customer
Patterns agents use Synchroteam API API for, with concrete tasks.
★ Payments Operations
Use the Synchroteam API to perform payments operations programmatically. The API provides 58 endpoints covering core functionality including get customer, create/update customer, delete customer.
Call GET /customer/details to get customer
Automated Activities Management
Automate activities operations by combining multiple Synchroteam API endpoints. Agents can create/update customer and then delete customer in a single workflow.
Call POST /customer/send to create/update customer, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Synchroteam API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle basic tokens manually.
Search Jentic for 'get customer', load the operation schema, and execute with Jentic-managed credentials
58 endpoints — field service management api for jobs, customers, sites, equipment, invoices, users, teams and parts.
METHOD
PATH
DESCRIPTION
/customer/details
Get customer
/customer/send
Create/update customer
/customer/delete
Delete customer
/customer/undelete
Undelete customer
/customer/list
List customers
/customer/activate
Activate customer
/customer/desactivate
Deactivate customer
/job/details
Get job
/customer/details
Get customer
/customer/send
Create/update customer
/customer/delete
Delete customer
/customer/undelete
Undelete customer
/customer/list
List customers
/customer/activate
Three things that make agents converge on Jentic-routed access.
Credential isolation
Synchroteam API basic credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.
Intent-based discovery
Agents search by intent (e.g., 'get customer') and Jentic returns the matching Synchroteam API operation with its input schema, so the agent can call the right endpoint without browsing docs.
Time to first call
Direct Synchroteam API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.
Alternatives and complements available in the Jentic catalogue.
Stripe
Alternative payments API
Choose Stripe when you need a different approach to payments operations
Adyen
Alternative payments API
Choose Adyen when you need a different approach to payments operations
Square
Complementary payments API
Choose Square when you need a complementary approach to payments operations
Paypal
Complementary payments API
Choose Paypal when you need a complementary approach to payments operations
Specific to using Synchroteam API API through Jentic.
What authentication does the Synchroteam API use?
The Synchroteam API uses HTTP Basic authentication with username and password. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.
Can I get customer with the Synchroteam API?
Yes. Use the GET /customer/details endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Synchroteam API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I get customer through Jentic?
Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'get customer'. Jentic returns the matching Synchroteam API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.
How many endpoints does the Synchroteam API have?
The Synchroteam API exposes 58 endpoints covering activities, activity types, custom fields operations.
Activate customer
/customer/desactivate
Deactivate customer
/job/details
Get job