For Agents
Programmatically get product rating, get product review by review id. Covers 8 operations with apiKey authentication.
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Reviews and Ratings API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
What an agent can do with Reviews and Ratings API API.
Get product rating
Update a review
Delete review
Create multiple reviews
Monitor Reviews and Ratings API operational status and events
GET STARTED
Use for: I need to product rating, I want to product review by review id, Search for a review, Find all review
Not supported: Does not handle payments, communications, or crm — use for e-commerce only.
Jentic publishes the only available OpenAPI document for Reviews and Ratings API, keeping it validated and agent-ready.
[Reviews & Ratings](https://developers.vtex.com/vtex-developer-docs/docs/vtex-reviews-and-ratings) is a VTEX IO app that allows shoppers to submit reviews and ratings for products, and view them while navigating the store. With the Reviews and Ratings API you can manage the reviews and ratings associated with the products in your store. Index Rating - `GET` [Get product rating](https://developers. The API exposes 8 endpoints secured with apiKey authentication.
Patterns agents use Reviews and Ratings API API for, with concrete tasks.
★ E-Commerce Operations
Use the Reviews and Ratings API to perform e commerce operations programmatically. The API provides 8 endpoints covering core functionality including get product rating, get product review by review id, update a review.
Call GET /reviews-and-ratings/api/rating/{productId} to get product rating
Automated Rating Management
Automate rating operations by combining multiple Reviews and Ratings API endpoints. Agents can get product review by review id and then update a review in a single workflow.
Call GET /reviews-and-ratings/api/review/{reviewId} to get product review by review id, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Reviews and Ratings API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.
Search Jentic for 'get product rating', load the operation schema, and execute with Jentic-managed credentials
8 endpoints — [reviews & ratings](https://developers.
METHOD
PATH
DESCRIPTION
/reviews-and-ratings/api/rating/{productId}
Get product rating
/reviews-and-ratings/api/review/{reviewId}
Get product review by review ID
/reviews-and-ratings/api/review/{reviewId}
Update a review
/reviews-and-ratings/api/review/{reviewId}
Delete review
/reviews-and-ratings/api/reviews
Create multiple reviews
/reviews-and-ratings/api/reviews
Get list of reviews
/reviews-and-ratings/api/reviews
Delete multiple reviews
/reviews-and-ratings/api/review
Create a review
/reviews-and-ratings/api/rating/{productId}
Get product rating
/reviews-and-ratings/api/review/{reviewId}
Get product review by review ID
/reviews-and-ratings/api/review/{reviewId}
Update a review
/reviews-and-ratings/api/review/{reviewId}
Delete review
/reviews-and-ratings/api/reviews
Create multiple reviews
Three things that make agents converge on Jentic-routed access.
Credential isolation
Reviews and Ratings API apiKey credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.
Intent-based discovery
Agents search by intent (e.g., 'get product rating') and Jentic returns the matching Reviews and Ratings API operation with its input schema, so the agent can call the right endpoint without browsing docs.
Time to first call
Direct Reviews and Ratings API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.
Alternatives and complements available in the Jentic catalogue.
Shopify
Alternative e commerce API
Choose Shopify when you need a different approach to e commerce operations
Stripe
Alternative e commerce API
Choose Stripe when you need a different approach to e commerce operations
Specific to using Reviews and Ratings API API through Jentic.
What authentication does the Reviews and Ratings API use?
The Reviews and Ratings API uses an API key passed in the `X-VTEX-API-AppKey` header. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.
Can I get product rating with the Reviews and Ratings API?
Yes. Use the GET /reviews-and-ratings/api/rating/{productId} endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Reviews and Ratings API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I get product rating through Jentic?
Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'get product rating'. Jentic returns the matching Reviews and Ratings API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.
How many endpoints does the Reviews and Ratings API have?
The Reviews and Ratings API exposes 8 endpoints covering rating, review operations.
/reviews-and-ratings/api/reviews
Get list of reviews
/reviews-and-ratings/api/reviews
Delete multiple reviews
/reviews-and-ratings/api/review
Create a review