Re:amaze API

Name: Re:amaze API
Brand: Re:amaze API
Availability: InStock

✓ Official Vendor SpecCRMCustomer Supportbasic38 EndpointsREST

For Agents

Programmatically create article, list articles. Covers 38 operations with basic authentication.

Use for: I need to article, I want to articles, Search for article, Find all article

Install Jentic One Beta

Connect the Re:amaze API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Re:amaze API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Re:amaze API.

Create article

List articles

Get article

Update article

GET STARTED

Start building with Re:amaze API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use Re:amaze API for, with concrete tasks.

★ CRM Operations

Use the Re:amaze API to perform crm operations programmatically. The API provides 38 endpoints covering core functionality including create article, list articles, get article.

Call POST /articles to create article

Automated Articles Management

Automate articles operations by combining multiple Re:amaze API endpoints. Agents can list articles and then get article in a single workflow.

Call GET /articles to list articles, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Re:amaze API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle basic tokens manually.

Search Jentic for 'create article', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

38 endpoints — re:amaze customer support platform api for managing conversations, contacts, articles, channels, reports, and more.

METHOD

PATH

DESCRIPTION

POST

/articles

Create article

GET

/articles

List articles

GET

/articles/{id}

Get article

PUT

/articles/{id}

Update article

GET

/channels

List channels

GET

/channels/{id}

Get channel

POST

/contacts

Create contact

GET

/contacts

List contacts

POST

/articles

Create article

GET

/articles

List articles

GET

/articles/{id}

Get article

PUT

/articles/{id}

Update article

GET

/channels

List channels

GET

/channels/{id}

Get channel

Why Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

Re:amaze API basic credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.

Intent-based discovery

Agents search by intent (e.g., 'create article') and Jentic returns the matching Re:amaze API operation with its input schema, so the agent can call the right endpoint without browsing docs.

Time to first call

Direct Re:amaze API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.

FAQs

Specific to using Re:amaze API through Jentic.

What authentication does the Re:amaze API use?

The Re:amaze API uses HTTP Basic authentication. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.

Can I create article with the Re:amaze API?

Yes. Use the POST /articles endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Re:amaze API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I create article through Jentic?

Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'create article'. Jentic returns the matching Re:amaze API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.

How many endpoints does the Re:amaze API have?

The Re:amaze API exposes 38 endpoints covering articles, channels, contacts operations.

Re:amaze API

Connect the Re:amaze API to your agent

Capabilities

Start building with Re:amaze API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs