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APIs / CRM / Shiptheory API
Shiptheory API logo

Shiptheory API

66
AI ReadinessAI-Aware (B)66/100
See full scorecard
Official vendor OpenAPI document · agent-readyCRMCustomer Supportbearer23 EndpointsREST

For Agents

Programmatically obtain authentication token, book a shipment. Covers 23 operations with bearer authentication.

Use for: I need to obtain authentication token, I want to book a shipment, Search for view shipment details, Find all shipments

Not supported: Does not handle payments, communications, or developer tools - use for crm only.

Shiptheory provides a REST API that allows you to communicate directly with all supported carriers. This API covers creating and searching shipments, printing shipping labels and return labels, as well as returning lists of available delivery services and package sizes. The API exposes 23 endpoints secured with bearer authentication.

Jentic One on GithubView OpenAPI Document

Install Jentic One Beta

Connect the Shiptheory API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Shiptheory API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

1

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fshiptheory.com%2Fshiptheory" | sh
2

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fshiptheory.com%2Fshiptheory" | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Shiptheory API.

Obtain authentication token

Book a shipment

View shipment details

List shipments

Search shipments

Download picking list PDF

Create a return label

Use Cases

Patterns agents use Shiptheory API for, with concrete tasks.

★ CRM Operations

Use the Shiptheory API to perform crm operations programmatically. The API provides 23 endpoints covering core functionality including obtain authentication token, book a shipment, view shipment details.

Call POST /token to obtain authentication token

Automated Packages Management

Automate packages operations by combining multiple Shiptheory API endpoints. Agents can book a shipment and then view shipment details in a single workflow.

Call POST /shipments to book a shipment, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Shiptheory API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.

Search Jentic for 'obtain authentication token', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

23 endpoints — shiptheory provides a rest api that allows you to communicate directly with all supported carriers.

METHOD

PATH

DESCRIPTION

POST

/token

Obtain authentication token

POST

/shipments

Book a shipment

GET

/shipments/{reference}

View shipment details

GET

/shipments/list

List shipments

GET

/shipments/search

Search shipments

POST

/picking_lists/download

Download picking list PDF

POST

/returns

Create a return label

GET

/returns

List return shipments

POST

/token

Obtain authentication token

POST

/shipments

Book a shipment

GET

/shipments/{reference}

View shipment details

GET

/shipments/list

List shipments

GET

/shipments/search

Search shipments

POST

/picking_lists/download

Download picking list PDF

POST

/returns

Create a return label

GET

/returns

List return shipments

Jentic AI Readiness Score

This API is usable in Jentic One now. Its AI-readiness score against Jentic's framework shows where it stands today and where improvements would make it even easier for agents to use.

S

Shiptheory API

- AI-Aware (B)
66/100
99
Foundational Compliance
63
Developer Experience & Jentic Compatibility
46
AI-Readiness & Agent Experience
94
Agent Usability
60
Security
71
AI Discoverability
Powered by JenticScoring Framework 1.0.0 | Scoring Engine 0.4.0
Show dimension breakdown
99

Foundational Compliance

Base layer of spec validity and structural soundness.

Grade: A+Signals: 4
97%

Lint Results

Aggregated quality score from linter diagnostics, weighted by severity.

100%

Resolution Completeness

Percentage of `$ref` references that resolve successfully.

100%

Specification Validity

Checks whether the API description parses successfully and conforms to its declared specification (e.g., OpenAPI).

100%

Structural Integrity

Structural correctness score based on schema issues using logarithmic dampening.

63

Developer Experience & Jentic Compatibility

Clarity, completeness, and ingestion readiness for developers and tooling.

Grade: B-Signals: 4
0%

Example Density

How richly the API is illustrated with examples.

100%

Example Validity

Percentage of examples that conform to their schemas.

50%

Response Coverage

Percentage of operations with complete response definitions (success, client error, server error).

100%

Tooling Readiness

Health of API ingestion, bundling, and resolution within Jentic pipelines.

46

AI-Readiness & Agent Experience

Semantic breadth, depth, and agent comprehension for AI systems.

Grade: DSignals: 4
32%

Description Coverage

Coverage of descriptions across API elements.

0%

Error Standardization

Coverage of RFC 9457 Problem Details for error responses.

96%

OperationId Quality

Coverage, uniqueness, and casing consistency of operationIds for AI inference.

56%

Summary Coverage

Coverage of summaries across operations/tags/info.

94

Agent Usability

Functional utility, complexity comfort, and AI orchestration readiness.

Grade: A+Signals: 1
94%

Complexity Comfort

Agent comfort level based on API operational and structural complexity.

60

Security

Trust, risk posture, and security compliance.

Grade: B-Signals: 1
60%

Authentication Strength

Average quality of security schemes based on authentication method strength (weakest link for OAuth2).

71

AI Discoverability

Findability, semantic richness, and reasoning readiness.

Grade: A-Signals: 1
71%

Descriptive Richness

Clarity and depth of descriptions across API elements.

View full reportHow the score is calculatedMore about the dimensions

Score it yourself

Every API in the directory is allowlisted, so you can re-score it with no key required.

Score your own APIScoring CLI agent skill
npx @jentic/api-scorecard-cli score <openapi-url>

Why Jentic?

What agents get from Jentic-routed access to this vendor.

Setup

Wiring the Shiptheory API by hand means calling its token endpoint, setting the bearer token on the api.shiptheory.com host, and threading it through shipment and returns calls yourself. Through Jentic you install once, import the Shiptheory API from the API Directory, store the credentials once, and your agent calls it.

Permission scoping

Shiptheory puts the shipment reference in the URL path (/shipments/{reference}), so a rule can pin your agent to one shipment reference. You choose the operations it may call, so writes it should not perform are left out unless you add them.

Credential isolation

Your Shiptheory credentials are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'create a shipment' or 'search shipments', and Jentic returns the matching Shiptheory operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

Related APIs

Alternatives and complements available in the Jentic catalogue.

Alternative

Hubspot

→

Alternative crm API

Choose Hubspot when you need a different approach to crm operations

Alternative

Salesforce

→

Alternative crm API

Choose Salesforce when you need a different approach to crm operations

Complementary

Pipedrive

→

Complementary crm API

Choose Pipedrive when you need a complementary approach to crm operations

Complementary

Zoho

→

Complementary crm API

Choose Zoho when you need a complementary approach to crm operations

FAQs

Specific to using Shiptheory API through Jentic.

What authentication does the Shiptheory API use?

The Shiptheory API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

Can I obtain authentication token with the Shiptheory API?

Yes. Use the POST /token endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Shiptheory API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I obtain authentication token through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'obtain authentication token'. Jentic returns the matching Shiptheory API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the Shiptheory API have?

The Shiptheory API exposes 23 endpoints covering packages, picking_lists, products operations.

Can I limit what my agent is allowed to do with the Shiptheory API?

Yes. Jentic One is self-hosted by you, so your own rules decide which Shiptheory operations and credentials the agent may use. Because Shiptheory puts the shipment reference in the URL path (/shipments/{reference}), a rule can pin the agent to a single shipment reference, and you choose which operations it can call, so write actions like POST /shipments or POST /returns stay out unless you add them. Read-only work such as GET /shipments/list or GET /shipments/search can be allowed on its own while booking and label creation remain blocked.

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View OpenAPI Document