Install Jentic One Beta

Connect the Sirportly API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sirportly API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsirportly.com%2Fsirportly" | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsirportly.com%2Fsirportly" | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Sirportly API.

List all tickets

Submit a new ticket

Search tickets

Query and filter Sirportly API records by parameters

Monitor Sirportly API operational status and events

GET STARTED

Start building with Sirportly API

Explore with Jentic One

View OpenAPI Document

Automated Tickets Management

Automate tickets operations by combining multiple Sirportly API endpoints. Agents can submit a new ticket and then search tickets in a single workflow.

Call POST /api/v2/tickets/submit to submit a new ticket, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Sirportly API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.

Search Jentic for 'list all tickets', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

4 endpoints — sirportly helpdesk and ticketing system rest api for managing tickets, ticket updates, contacts, and related resources.

METHOD

PATH

DESCRIPTION

GET

/api/v2/tickets/all

List all tickets

POST

/api/v2/tickets/submit

Submit a new ticket

POST

/api/v2/tickets/search

Search tickets

GET

/api/v2/ticket_updates/all

List all updates for a ticket

GET

/api/v2/tickets/all

List all tickets

POST

/api/v2/tickets/submit

Submit a new ticket

POST

/api/v2/tickets/search

Search tickets

GET

/api/v2/ticket_updates/all

List all updates for a ticket

Why Jentic?

What agents get from Jentic-routed access to this vendor.

Setup

Wiring the Sirportly API by hand means setting up its paired token and secret headers, X-Auth-Token and X-Auth-Secret, and carrying both across every ticket call yourself. Through Jentic you install once, import Sirportly from the API Directory, store the credentials once, and your agent calls it.

Permission scoping

Sirportly carries its ticket targets in the request body rather than as a resource id in the URL path, so scope the agent by operations: limit it to the operations it needs, such as listing or searching tickets, and leave out ticket submission unless you add it.

Credential isolation

Your Sirportly token and secret are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'list all tickets' or 'search tickets', and Jentic returns the matching Sirportly operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

FAQs

Specific to using Sirportly API through Jentic.

What authentication does the Sirportly API use?

The Sirportly API uses an API key passed in the `X-Auth-Token` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

Can I list all tickets with the Sirportly API?

Yes. Use the GET /api/v2/tickets/all endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Sirportly API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I list all tickets through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'list all tickets'. Jentic returns the matching Sirportly API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the Sirportly API have?

The Sirportly API exposes 4 endpoints covering tickets, ticketupdates operations.

Can I limit what my agent is allowed to do with the Sirportly API?

Yes. Because you run Jentic One yourself, your own rules decide which Sirportly operations and credentials the agent may use. Since Sirportly identifies its ticket targets in the request body rather than in the URL path, you scope the agent by operation: allow only what it needs, such as listing tickets with GET /api/v2/tickets/all, searching with POST /api/v2/tickets/search, or reading updates with GET /api/v2/ticket_updates/all, and leave out ticket submission via POST /api/v2/tickets/submit unless you grant it. The stored token and secret are injected only for the operations you permit.

Sirportly API

Name: Sirportly API
Brand: Sirportly API
Availability: InStock

AI ReadinessAI-Aware (B)64/100

See full scorecard

Official vendor OpenAPI document · agent-readyCRMCustomer SupportapiKey4 EndpointsREST

For Agents

Programmatically list all tickets, submit a new ticket. Covers 4 operations with apiKey authentication.

Use for: I need to all tickets, I want to submit a new ticket, Search for tickets, Find all all updates for a ticket

Not supported: Does not handle payments, communications, or developer tools - use for crm only.

Sirportly helpdesk and ticketing system REST API for managing tickets, ticket updates, contacts, and related resources. The API exposes 4 endpoints secured with apiKey authentication.

Jentic One on Github View OpenAPI Document

Show dimension breakdown

100

Foundational Compliance

Base layer of spec validity and structural soundness.

Grade: A+Signals: 4

99%

Lint Results

Aggregated quality score from linter diagnostics, weighted by severity.

100%

Resolution Completeness

Percentage of `$ref` references that resolve successfully.

100%

Specification Validity

Checks whether the API description parses successfully and conforms to its declared specification (e.g., OpenAPI).

100%

Structural Integrity

Structural correctness score based on schema issues using logarithmic dampening.

Developer Experience & Jentic Compatibility

Clarity, completeness, and ingestion readiness for developers and tooling.

Grade: B-Signals: 4

Example Density

How richly the API is illustrated with examples.

100%

Example Validity

Percentage of examples that conform to their schemas.

50%

Response Coverage

Percentage of operations with complete response definitions (success, client error, server error).

100%

Tooling Readiness

Health of API ingestion, bundling, and resolution within Jentic pipelines.

AI-Readiness & Agent Experience

Semantic breadth, depth, and agent comprehension for AI systems.

Grade: DSignals: 4

37%

Description Coverage

Coverage of descriptions across API elements.

Error Standardization

Coverage of RFC 9457 Problem Details for error responses.

100%

OperationId Quality

Coverage, uniqueness, and casing consistency of operationIds for AI inference.

50%

Summary Coverage

Coverage of summaries across operations/tags/info.

Agent Usability

Functional utility, complexity comfort, and AI orchestration readiness.

Grade: A+Signals: 1

94%

Complexity Comfort

Agent comfort level based on API operational and structural complexity.

Security

Trust, risk posture, and security compliance.

Grade: C-Signals: 1

50%

Authentication Strength

Average quality of security schemes based on authentication method strength (weakest link for OAuth2).

AI Discoverability

Findability, semantic richness, and reasoning readiness.

Grade: B+Signals: 1

69%

Descriptive Richness

Clarity and depth of descriptions across API elements.

Connect the Sirportly API to your agent

Capabilities

Start building with Sirportly API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs

Sirportly API

Jentic AI Readiness Score

Sirportly API

Foundational Compliance

Lint Results

Resolution Completeness

Specification Validity

Structural Integrity

Developer Experience & Jentic Compatibility

Example Density

Example Validity

Response Coverage

Tooling Readiness

AI-Readiness & Agent Experience

Description Coverage

Error Standardization

OperationId Quality

Summary Coverage

Agent Usability

Complexity Comfort

Security

Authentication Strength

AI Discoverability

Descriptive Richness