Sirportly API

Name: Sirportly API
Brand: Sirportly API
Availability: InStock

✓ Official Vendor SpecCRMCustomer SupportapiKey4 EndpointsREST

For Agents

Programmatically list all tickets, submit a new ticket. Covers 4 operations with apiKey authentication.

Use for: I need to all tickets, I want to submit a new ticket, Search for tickets, Find all all updates for a ticket

Install Jentic One Beta

Connect the Sirportly API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sirportly API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Sirportly API.

List all tickets

Submit a new ticket

Search tickets

Query and filter Sirportly API records by parameters

GET STARTED

Start building with Sirportly API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use Sirportly API for, with concrete tasks.

★ CRM Operations

Use the Sirportly API to perform crm operations programmatically. The API provides 4 endpoints covering core functionality including list all tickets, submit a new ticket, search tickets.

Call GET /api/v2/tickets/all to list all tickets

Automated Tickets Management

Automate tickets operations by combining multiple Sirportly API endpoints. Agents can submit a new ticket and then search tickets in a single workflow.

Call POST /api/v2/tickets/submit to submit a new ticket, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Sirportly API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.

Search Jentic for 'list all tickets', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

4 endpoints — sirportly helpdesk and ticketing system rest api for managing tickets, ticket updates, contacts, and related resources.

METHOD

PATH

DESCRIPTION

GET

/api/v2/tickets/all

List all tickets

POST

/api/v2/tickets/submit

Submit a new ticket

POST

/api/v2/tickets/search

Search tickets

GET

/api/v2/ticket_updates/all

List all updates for a ticket

GET

/api/v2/tickets/all

List all tickets

POST

/api/v2/tickets/submit

Submit a new ticket

POST

/api/v2/tickets/search

Search tickets

GET

/api/v2/ticket_updates/all

List all updates for a ticket

Why Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

Sirportly API apiKey credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.

Intent-based discovery

Agents search by intent (e.g., 'list all tickets') and Jentic returns the matching Sirportly API operation with its input schema, so the agent can call the right endpoint without browsing docs.

Time to first call

Direct Sirportly API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.

FAQs

Specific to using Sirportly API through Jentic.

What authentication does the Sirportly API use?

The Sirportly API uses an API key passed in the `X-Auth-Token` header. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.

Can I list all tickets with the Sirportly API?

Yes. Use the GET /api/v2/tickets/all endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Sirportly API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I list all tickets through Jentic?

Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'list all tickets'. Jentic returns the matching Sirportly API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.

How many endpoints does the Sirportly API have?

The Sirportly API exposes 4 endpoints covering tickets, ticketupdates operations.

Sirportly API

Connect the Sirportly API to your agent

Capabilities

Start building with Sirportly API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs