Sprinklr API

Name: Sprinklr API
Brand: Sprinklr API
Availability: InStock

✓ Official Vendor SpecCRMContact ManagementapiKey, bearer31 EndpointsREST

For Agents

Programmatically generate access token, refresh access token. Covers 31 operations with apiKey, bearer authentication.

Use for: I need to generate access token, I want to refresh access token, Search for send a message, Find all reply to a message

Install Jentic One Beta

Connect the Sprinklr API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sprinklr API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsprinklr.com%2Fsprinklr" | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsprinklr.com%2Fsprinklr" | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Sprinklr API.

Generate access token

Refresh access token

Send a message

Reply to a message

GET STARTED

Start building with Sprinklr API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use Sprinklr API for, with concrete tasks.

★ CRM Operations

Use the Sprinklr API to perform crm operations programmatically. The API provides 31 endpoints covering core functionality including generate access token, refresh access token, send a message.

Call POST /oauth/token to generate access token

Automated Authentication Management

Automate authentication operations by combining multiple Sprinklr API endpoints. Agents can refresh access token and then send a message in a single workflow.

Call POST /oauth/token/refresh to refresh access token, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Sprinklr API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey, bearer tokens manually.

Search Jentic for 'generate access token', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

31 endpoints — sprinklr is a unified customer experience management (unified-cxm) platform.

METHOD

PATH

DESCRIPTION

POST

/oauth/token

Generate access token

POST

/oauth/token/refresh

Refresh access token

POST

/message

Send a message

POST

/message/reply

Reply to a message

GET

/message/{messageId}

Get message by ID

DELETE

/message/{messageId}

Delete a message

POST

/message/search

Search messages

POST

/case

Create a case

POST

/oauth/token

Generate access token

POST

/oauth/token/refresh

Refresh access token

POST

/message

Send a message

POST

/message/reply

Reply to a message

GET

/message/{messageId}

Get message by ID

DELETE

Why Jentic?

What agents get from Jentic-routed access to this vendor.

Setup

Wiring the Sprinklr API by hand means handling its API key header plus a JWT bearer token minted from /oauth/token, refreshing that token, and pointing every call at the api2.sprinklr.com/api/v2 host yourself. Through Jentic you install once, import the Sprinklr API from the API Directory, store the credential once, and your agent calls it.

Permission scoping

Sprinklr puts the message id in the URL path (/message/{messageId}), so a rule can pin your agent to reading one message. You choose the operations it may call, so destructive ones like deleting a message are not included unless you add them.

Credential isolation

Your Sprinklr credential is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'search messages' or 'create a case', and Jentic returns the matching Sprinklr API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

FAQs

Specific to using Sprinklr API through Jentic.

What authentication does the Sprinklr API use?

The Sprinklr API uses apiKey, bearer authentication. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.

Can I generate access token with the Sprinklr API?

Yes. Use the POST /oauth/token endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Sprinklr API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I generate access token through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'generate access token'. Jentic returns the matching Sprinklr API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the Sprinklr API have?

The Sprinklr API exposes 31 endpoints covering authentication, messaging, case management operations.

Sprinklr API

Connect the Sprinklr API to your agent

Capabilities

Start building with Sprinklr API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs