Can I generate access token with the Sprinklr API?

Yes. Use the POST /oauth/token endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Sprinklr API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I generate access token through Jentic?

Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'generate access token'. Jentic returns the matching Sprinklr API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.

How many endpoints does the Sprinklr API have?

The Sprinklr API exposes 31 endpoints covering authentication, messaging, case management operations.

Can I limit what my agent is allowed to do with the Sprinklr API?

Yes. Because Jentic One is self-hosted, you write the rules that decide which Sprinklr operations and credentials your agent may use. You choose the exact endpoints it can call, so destructive ones like DELETE /message/{messageId} stay out unless you add them, while it can still send or search messages and create cases. Since Sprinklr puts the message id in the URL path (/message/{messageId}), a rule can even pin the agent to reading a single message.