Syncromsp Syncro API
Official vendor OpenAPI document · agent-readyCRMContact Managementbearer30 EndpointsREST
For Agents
Programmatically create appointment type, list appointment types. Covers 30 operations with bearer authentication.
Use for: I need to appointment type, I want to appointment types, Search for appointment type, Find all appointment type
Not supported: Does not handle payments, communications, or developer tools - use for crm only.
Syncro MSP platform API for managing IT service business operations including tickets, customers, assets, appointments, contacts, and contracts. The API exposes 30 endpoints secured with bearer authentication.
Install Jentic One Beta
Connect the Syncro API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Syncro API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsyncromsp.com%2Fsyncromsp" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fsyncromsp.com%2Fsyncromsp" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Syncro API.
Create appointment type
List appointment types
Get appointment type
Update appointment type
Delete appointment type
Use Cases
Patterns agents use Syncro API for, with concrete tasks.
★ CRM Operations
Use the Syncro API to perform crm operations programmatically. The API provides 30 endpoints covering core functionality including create appointment type, list appointment types, get appointment type.
Call POST /v1/appointment_types to create appointment type
Automated Appointment Types Management
Automate appointment types operations by combining multiple Syncro API endpoints. Agents can list appointment types and then get appointment type in a single workflow.
Call GET /v1/appointment_types to list appointment types, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Syncro API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.
Search Jentic for 'create appointment type', load the operation schema, and execute with Jentic-managed credentials
Key Endpoints
30 endpoints — syncro msp platform api for managing it service business operations including tickets, customers, assets, appointments, contacts, and contracts.
METHOD
PATH
DESCRIPTION
POST
/v1/appointment_types
Create appointment type
GET
/v1/appointment_types
List appointment types
GET
/v1/appointment_types/{id}
Get appointment type
PUT
/v1/appointment_types/{id}
Update appointment type
DELETE
/v1/appointment_types/{id}
Delete appointment type
POST
/v1/appointments
Create appointment
GET
/v1/appointments
List appointments
GET
/v1/appointments/{id}
Get appointment
POST
/v1/appointment_types
Create appointment type
GET
/v1/appointment_types
List appointment types
GET
/v1/appointment_types/{id}
Get appointment type
PUT
/v1/appointment_types/{id}
Update appointment type
DELETE
/v1/appointment_types/{id}
Delete appointment type
POST
/v1/appointments
Create appointment
GET
/v1/appointments
List appointments
GET
/v1/appointments/{id}
Get appointment
Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring the Syncro API by hand means learning its bearer token scheme, resolving your own subdomain.syncromsp.com host, and shaping the appointment and appointment-type requests yourself. Through Jentic you install once, import Syncro from the API Directory, store the bearer token once, and your agent calls it.
Permission scoping
Syncro puts the record id in the URL path (/v1/appointments/{id}), so a rule can pin your agent to one appointment: it can read and update that record and nothing else. You choose the operations it may call, so destructive ones like deleting an appointment or appointment type are not included unless you add them.
Credential isolation
Your Syncro bearer token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'create an appointment type' or 'list appointments', and Jentic returns the matching Syncro operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using Syncro API through Jentic.
What authentication does the Syncro API use?
The Syncro API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I create appointment type with the Syncro API?
Yes. Use the POST /v1/appointment_types endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Syncro API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I create appointment type through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create appointment type'. Jentic returns the matching Syncro API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the Syncro API have?
The Syncro API exposes 30 endpoints covering appointment types, appointments, assets operations.
Can I limit what my agent is allowed to do with the Syncro API?
Yes. Because you run Jentic One yourself, you decide which Syncro operations your agent may call and which bearer credential it uses, so you can allow read and update calls while leaving out destructive ones like deleting an appointment or appointment type. Since Syncro puts the record id in the URL path, such as /v1/appointments/{id}, you can pin the agent to a single appointment so it can read and update that record and nothing else. Only the operations you explicitly grant are available to the agent.
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