Vtiger VTAP REST API

Setup

Wiring the Vtiger VTAP REST API by hand means setting up HTTP basic auth with your CRM email as username and access key as password, resolving your own instance host, and passing those on every call. Through Jentic you install once, import the Vtiger VTAP REST API from the API Directory, store the email and access key once, and your agent calls it.

Permission scoping

The Vtiger VTAP REST API routes actions through generic operations like /create, /retrieve, /update and /delete rather than per-record URL paths, so limit the agent to the operations it needs, such as retrieve and create, and leave destructive ones like delete or revise out of the allowed set unless you add them.

Credential isolation

Your Vtiger VTAP email and access key are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'get the current user' or 'update a record', and Jentic returns the matching Vtiger VTAP REST API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.