Zoho CRM API
Browse all Zoho APIsOfficial vendor OpenAPI document · agent-readyCRMContact Managementbearer24 EndpointsREST
For Agents
Programmatically create leads, list leads. Covers 24 operations with bearer authentication.
Use for: I need to leads, I want to leads, Search for lead, Find all lead
Not supported: Does not handle payments, communications, or developer tools - use for crm only.
Zoho CRM API provides programmatic access to crm functionality. The API exposes 24 endpoints secured with bearer authentication.
Install Jentic One Beta
Connect the Zoho CRM API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Zoho CRM API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fzoho.com%2Fzoho-crm-api" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fzoho.com%2Fzoho-crm-api" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Zoho CRM API.
Create leads
List leads
Get lead
Update lead
Delete lead
Use Cases
Patterns agents use Zoho CRM API for, with concrete tasks.
★ CRM Operations
Use the Zoho CRM API to perform crm operations programmatically. The API provides 24 endpoints covering core functionality including create leads, list leads, get lead.
Call POST /Leads to create leads
Automated Accounts Management
Automate accounts operations by combining multiple Zoho CRM API endpoints. Agents can list leads and then get lead in a single workflow.
Call GET /Leads to list leads, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Zoho CRM API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.
Search Jentic for 'create leads', load the operation schema, and execute with Jentic-managed credentials
Key Endpoints
24 endpoints — zoho crm api provides programmatic access to crm functionality.
METHOD
PATH
DESCRIPTION
POST
/Leads
Create leads
GET
/Leads
List leads
GET
/Leads/{record_id}
Get lead
PUT
/Leads/{record_id}
Update lead
DELETE
/Leads/{record_id}
Delete lead
POST
/Contacts
Create contacts
GET
/Contacts
List contacts
GET
/Contacts/{record_id}
Get contact
POST
/Leads
Create leads
GET
/Leads
List leads
GET
/Leads/{record_id}
Get lead
PUT
/Leads/{record_id}
Update lead
DELETE
/Leads/{record_id}
Delete lead
POST
/Contacts
Create contacts
GET
/Contacts
List contacts
GET
/Contacts/{record_id}
Get contact
Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring Zoho CRM by hand means managing its bearer token, refreshing it, and mapping Leads and Contacts record shapes against the zohoapis.com host yourself. Through Jentic you install once, import Zoho CRM from the API Directory, store the token once, and your agent calls it.
Permission scoping
Zoho CRM puts the record id in the URL path (/Leads/{record_id}, /Contacts/{record_id}), so a rule can pin your agent to one record: it can read and update that record and nothing else. You choose the operations it may call, so destructive ones like record deletion are not included unless you add them.
Credential isolation
Your Zoho CRM token is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'create a lead' or 'update a contact', and Jentic returns the matching Zoho CRM operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using Zoho CRM API through Jentic.
What authentication does the Zoho CRM API use?
The Zoho CRM API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I create leads with the Zoho CRM API?
Yes. Use the POST /Leads endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Zoho CRM API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I create leads through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'create leads'. Jentic returns the matching Zoho CRM API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the Zoho CRM API have?
The Zoho CRM API exposes 24 endpoints covering accounts, calls, contacts operations.
Can I limit what my agent is allowed to do with the Zoho CRM API?
Yes. Jentic One is self-hosted, so you write the rules that decide which Zoho CRM operations and credentials your agent may use. Because Zoho CRM puts the record id in the URL path, such as /Leads/{record_id} and /Contacts/{record_id}, a rule can pin the agent to a single record so it reads and updates that record and nothing else. You pick the operations it can call, so destructive ones like record deletion stay out unless you add them.
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